Jasmine Green
Vidalia,GA
Summary
Dynamic professional with extensive experience in customer service and team leadership at Lowes Home Improvement. Proven track record in shipping coordination and inventory documentation, enhancing operational efficiency. Adept at data analysis and fostering strong customer relationships, consistently achieving high satisfaction rates while driving team performance.
Overview
11
11
years of professional experience
Work History
Front-End Mentor & Customer Sales Specialist
Lowes Home Improvement
Vidalia, Georgia
03.2024 - 09.2025
- Trained and guided new cashiers to improve performance and enhance customer interactions.
- Managed front-end operations, overseeing organization, inventory updates, and safety audits.
- Operated forklifts and order pickers to support warehouse efficiency.
- Facilitated order fulfillment by accurately picking and reviewing customer orders.
Seasonal Merchandiser Team Leader
Garden Vision
Vidalia, Georgia
01.2020 - 05.2025
- Managed the receipt and staging of four live plant shipments weekly, ensuring timely unloading, quality checks, and efficient product placement.
- Performed inventory audits every two days, and used POS data to optimize merchandising strategies and reduce overstock.
- Led seasonal merchandising operations, including scheduling, training, and markdown execution, to drive sales and reduce shrinkage.
Patient Care Technician
HCA Healthcare Inc.
Vidalia, Georgia
06.2023 - 02.2024
- Maintained accurate medical records and documentation, demonstrating strong attention to detail and data accuracy under regulatory compliance.
- Collaborated with nurses, doctors, and medical teams to support and prioritize multiple patient needs in a fast-paced setting, developing time management and multitasking abilities.
- Operated medical equipment and adhered to sanitation standards while assisting in maintaining orderly and well-stocked supply rooms, ensuring that materials and resources were available.
Customer Service Agent
Maximus Federal Services
Vidalia, Georgia
01.2022 - 04.2023
- Providing exceptional service to a diverse client base, including government agencies and the public.
- Provide accurate and helpful information to customers regarding government programs and services.
- Answer customer inquiries and concerns via phone, email, and chat.
- Troubleshoot and resolve technical issues with computer systems and equipment.
Warehouse Shipping & Receiving Clerk
Target Logistics
Port Wentworth, Georgia
06.2018 - 01.2020
- Processed 100+ outbound shipments per shift using Oracle WMS, ensuring accuracy, proper labeling, and on-time delivery
- Staged and loaded up to 9 trailers simultaneously during peak seasons, supporting smooth dock flow and on-time carrier departures
- Cross-trained in receiving and equipment operations to boost flexibility and support high-volume logistics operations
Cashier to Shift Supervisor
Little Caesars Pizza
Vidalia, Georgia
10.2014 - 12.2019
- Delivered fast, friendly service while resolving guest issues to maintain high customer satisfaction and loyalty
- Supervised daily operations including team scheduling, inventory coordination, and cash handling with consistent accuracy.
- Trained and led new employees on service protocols, safety standards, and company procedures to boost team performance
Warehouse Dock Clerk / Production Associate
Trane Ingersoll Rand
Vidalia, Georgia
04.2015 - 11.2017
- Managed daily dock operations and processed 75+ inbound/outbound HVAC shipments using ERP/WMS systems with 99% accuracy
- Operated forklifts and assembled HVAC units to production specs, ensuring defect-free output and exceeding daily targets
- Reduced delays and stock issues by collaborating with logistics teams and maintaining a clean, OSHA-compliant work area
Education
BBA - Supply Chain,Transportation & Logistics Management
Bellevue University
Bellevue, NE03-2026
Skills
- Shipping coordination
- Customer service
- Equipment operation
- Team leadership
- Data analysis
- Inventory documentation
References
References available upon request.
Timeline
Front-End Mentor & Customer Sales Specialist
Lowes Home Improvement
03.2024 - 09.2025
Patient Care Technician
HCA Healthcare Inc.
06.2023 - 02.2024
Customer Service Agent
Maximus Federal Services
01.2022 - 04.2023
Seasonal Merchandiser Team Leader
Garden Vision
01.2020 - 05.2025
Warehouse Shipping & Receiving Clerk
Target Logistics
06.2018 - 01.2020
Warehouse Dock Clerk / Production Associate
Trane Ingersoll Rand
04.2015 - 11.2017
Cashier to Shift Supervisor
Little Caesars Pizza
10.2014 - 12.2019
BBA - Supply Chain,Transportation & Logistics Management
Bellevue University