Jasmine Grier
Jacksonville,FL
Summary
With a proven track record at Coastal Health.
Attentive Surgery Scheduler familiar with ICD-10 coding, Athena and EHR systems. Organized and dedicated, a versatile professional serving as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Proven ability to handle multiple tasks effectively and efficiently in working in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services.
Overview
1
1
year of professional experience
Work History
Surgical Coordinator
Coastal Health
08.2024 - Current
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Educated patients about surgeries and provided treatment plan documentation.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Front Desk Receptionist
Coastal Health
02.2024 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Confirmed appointments, communicated with clients, and updated client records.
- Completed all tasks in compliance with company policies and procedures.
Education
No Degree - Medical Assisting
Florida State College
Jacksonville, FL04-2025
Skills
- Stress management techniques
- Scheduling expertise
- Patient coordination
- Medical terminology proficiency
- Insurance verification
- Electronic health records management
- Surgical procedures
- Verifying insurance
- EMR updating
- Insurance pre-certifications
- Maintaining confidentiality
- Calendar management
- Obtaining authorizations
- Office workflow support
- Documentation scanning
- HIPAA compliance
- Payment collection
- Updating charts
- Copay collecting
- Checking in patients
- Schedule coordination
- Following up with patients
Timeline
Surgical Coordinator
Coastal Health
08.2024 - Current
Front Desk Receptionist
Coastal Health
02.2024 - Current
No Degree - Medical Assisting
Florida State College
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