Jasmine Gutierrez
Moorpark
Summary
Motivated and detailed-oriented professional with a background in Residential Home Mortgage and a growing passion for Commercial Real Estate. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Experienced in understanding property maintenance, and tenant relations, along with strong skills in supporting administrative roles, and customer service.
Overview
11
11
years of professional experience
Work History
Property Administrator
CBRE
06.2024 - Current
- Assists in day-today operations and oversight of 9 buildings.
- Prepare and manage Request for proposals (RFP's), contracts, and purchase orders.
- Increased tenant satisfaction by promptly addressing maintenance issues and providing exceptional customer service.
- Collaborated with maintenance teams to schedule routine inspections and repairs, maintaining a high standard of property upkeep.
- Upload, process, and track over 60 utility invoices.
- Maintain lease files including updated insurance
certificates, lease abstracts, emergency contacts, and create new lease set ups. - Completed final move-out walk-throughs with tenants to identify required repairs.
- Distribute Tenant rent statements, and provided backup for
- Responded to Common Area Maintenance (CAM) inquiries.
- Assist with budget preparation
Post Closing Specialist
Anchor Loans Inc.
06.2022 - 06.2024
- Streamlined post-closing processes by implementing efficient document management strategies.
- Ensured compliance with federal, state, and company regulations regarding mortgage transactions and post-closing activities.
- Expedited funding disbursements by effectively coordinating with escrow agents and attorneys.
- Kept detailed records of all post-closing activities, providing accurate and up-to-date information for management reporting purposes.
- Managed a high volume of loan files, maintaining organization and accuracy throughout the post-closing process.
- Contributed to the development of new policies and procedures aimed at improving overall post-closing operations within the company.
Loan Disclosure Specialist
BM Real Estate Dba Priority Financial Network
01.2019 - 06.2022
- Set up loan file with accurate fees according to selected loan program and other loan parameters.
- Maintained up-to-date knowledge of evolving industry trends, adapting strategies when necessary for optimal results in the ever-changing landscape of financial disclosures.
- Served as a subject matter expert on various internal committees focused on improving company-wide adherence to best practices in disclosures.
- Prepared loan estimate with new loan application and sent initial disclosures.
- Managed company disclosure timelines to maintain delivery standards and timetables.
Receptionist Administrator
Diamond Ground Products
07.2014 - 01.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Streamlined invoice processing, contributing to improved vendor relationships and financial management.
Education
Bachelor of Arts - Business
Moorpark College
Moorpark, CA01-2026
Skills
- Tenant relations
- Customer service-focused
- Problem-solving
- Critical thinking
- Clear communication
- Organizational skills
- Microsoft office
Timeline
Property Administrator
CBRE
06.2024 - Current
Post Closing Specialist
Anchor Loans Inc.
06.2022 - 06.2024
Loan Disclosure Specialist
BM Real Estate Dba Priority Financial Network
01.2019 - 06.2022
Receptionist Administrator
Diamond Ground Products
07.2014 - 01.2019
Bachelor of Arts - Business
Moorpark College
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