Linda Larry
Chicago,IL
Summary
Client-focused professional with extensive experience in managing and nurturing client relationships. Adept at understanding client requirements and delivering effective solutions to ensure satisfaction and loyalty. Known for collaborative teamwork, adaptability, and strong interpersonal skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Client Account Specialist II
ADP
01.1984 - 09.2015
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
- Interacted with team members across departments to research and resolve customer issues.
- Managed client billing process, addressing discrepancies swiftly to maintain positive relationships built on transparency and trust.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
Education
Bacholars Degree - Business Administration
Kaplan University
Davenport, IASkills
- Data interpretation
- CRM software mastery
- Customer engagement
- Billing resolutions
- Business development
- Problem-solving skills
- PC Payroll for Windows
- Faxclients
- Strong communication skills
- Excel, Word, Outlook
Certification
PayExpert
Wage Garnishment
Paytrain
SHRM (Society of Human Resources Management)
Timeline
Client Account Specialist II
ADP
01.1984 - 09.2015
Bacholars Degree - Business Administration
Kaplan University
Similar Profiles
Race DavisRace Davis
Digital Sales Intern at ADPDigital Sales Intern at ADP
LEYDI GARCIALEYDI GARCIA
Sales Associate at ADPSales Associate at ADP
CARLOS MASON JR.CARLOS MASON JR.
Associate Client Support Consultant at ADPAssociate Client Support Consultant at ADP
Natalie SanchezNatalie Sanchez
General Production Associate at ADPGeneral Production Associate at ADP
Chamere GraysChamere Grays
Payroll Assistant at Select RehabilitationPayroll Assistant at Select Rehabilitation