Emonee Wells
Summary
Driven professional with a proven track record in security and customer service, notably with Allied Universal. Excelled in emergency response, risk assessment, and fostering a safe, welcoming environment. Skilled in multitasking and proficient with Microsoft Office suite, demonstrating a strong work ethic and exceptional problem-solving abilities. Collaborates effectively within team settings to enhance operational efficiency and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal
02.2023 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Crew Member
Five Guys Burger And Fries
05.2022 - 02.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Host
The Church Brew Works
06.2021 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
University Prep
3117 Centre Avenue, Pittsburgh, PA, 1521906.2021
Skills
- General security
- Multitasking Abilities
- Proficient with MACs and PCs
- Proficient with microsoft word, excel, powerpoint, google chrome, and internet explorer
- Types 80 wpm
- Cash Handling
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-Solving
Timeline
Security Officer
Allied Universal
02.2023 - 07.2023
Crew Member
Five Guys Burger And Fries
05.2022 - 02.2023
Host
The Church Brew Works
06.2021 - 05.2022
High School Diploma -
University Prep
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