Completing insurance forms
Jasmine Howard
Certified Medical Assistant
Dallas,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Texas Child Neurology
Plano, TX
08.2022 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained client medical history, medication information, symptoms, and allergies.
Service Agent
Genpact
Richards, TX
03.2021 - 05.2022
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Medical Receptionist
Texas Oncology Cancer Center
Dallas, TX
01.2020 - 01.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Front Desk Receptionist
Care Now
Dallas, TX
09.2017 - 12.2019
- Collected room deposits, fees, and payments.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
CMA - Medical Assisting
05.2001 -
Skills
Medical office administration
EMR / EHR
Inbound phone calls
Cash Handling
Problem-solving
Time management
Timeline
Medical Assistant - Texas Child Neurology
08.2022 - Current
Service Agent - Genpact
03.2021 - 05.2022
Medical Receptionist - Texas Oncology Cancer Center
01.2020 - 01.2021
Front Desk Receptionist - Care Now
09.2017 - 12.2019
Richland College - CMA, Medical Assisting
05.2001 -
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