Jasmine Huntley
Monroe,NC
Summary
Being a part of a company that indulges professional growth which will provide a challenging and rewarding career while allowing me to utilize my knowledge and skills. A dedicated customer service representative and motivated to maintain customer satisfaction and company success. An efficient shift supervisor aiming to increase value of company through excellent leadership. I proudly offers talents in communication and organization.
Overview
16
16
years of professional experience
Work History
Shift Supervisor
Walgreens Pharmacy
06.2013 - Current
- Demonstrate capacity to develop and maintain comprehensive administrative processes that improve the efficiency of day-to-day operations
- Establish long-term relationships through high degree of professionalism, service, and attention to detail
- Contribute key insights and interact effectively with diverse groups of people
- Provide organizational and leadership strengths within a team environment
- Use computers for various applications, such as database management or word processing
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Complete forms in accordance with company procedures: maintain a certain cash amount in-store and make deposits
- Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Helper Coordinator
UPS
11.2017 - 01.2018
- Evaluated helper performance on a regular basis, providing constructive feedback for continuous growth and development.
- Developed training materials to improve helper performance and skillsets.
- Implemented safety protocols in all aspects of operations, minimizing injuries or accidents during tasks execution.
- Resolved conflicts between helpers or with clients quickly and professionally, maintaining positive relationships among all parties involved.
- Maintained accurate records of each helper's availability, skills, and preferences for optimal assignment matching.
Cashier
Rite Aid Pharmacy
06.2008 - 01.2013
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Assist with duties in other areas of the store, such as bagging and carrying out customers' items
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Supervise others and provide on-the-job training
- Stock shelves, and mark prices on shelves and items.
Education
Stanly Community College
Albemarle, NCHigh School Diploma -
Monroe High School
Monroe, NC06.2007
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Operations Management
- Inventory Control
- Project Management
Awards
- Achieved high sales percentage with consultative, value-focused customer service approach.
- National Society of Society of Leadership and Success
- Certificate of Recognition for Quarterly Associate
- Certificate of Management
- Deans List
Timeline
Helper Coordinator
UPS
11.2017 - 01.2018
Shift Supervisor
Walgreens Pharmacy
06.2013 - Current
Cashier
Rite Aid Pharmacy
06.2008 - 01.2013
Stanly Community College
High School Diploma -
Monroe High School