JASMINE INONG
SANTA ROSA,USA
Summary
Highly motivated individual with extensive customer service experience, seeking an opportunity to work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
10
10
years of professional experience
Work History
COCKTAIL SERVER
Chevy's
04.2024 - 04.2025
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Efficiently managed high-volume orders, increasing table turnover and revenue.
- Collaborated with team to streamline service processes, improving efficiency.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Managed order accuracy and timely delivery, contributing to a noticeable increase in customer satisfaction ratings.
TAPROOM SERVER
Lagunitas Brewery
01.2009 - 01.2011
- Accommodating guests with exceptional customer service, while serving them beer and food.
- Handles large amounts of cash, as well as completing end-of-shift paper work and payouts efficiently.
- Maintained a clean and organized work area, adhering to health and safety regulations.
COCKTAIL/FOOD SERVER
Cattlemen's
01.2008 - 01.2010
- Successfully served a diverse range of customers, consistently providing prompt and friendly service.
- Demonstrated exceptional knowledge of the menu.
- Delivered exceptional customer service, fostering a welcoming atmosphere that enhanced guest experiences and encouraged repeat visits.
FOOD/COCKTAIL SERVER
Sweet River Grill & Bar
01.2002 - 01.2007
- Provided exceptional service to a high volume establishment, consistently handling multiple tables and orders simultaneously.
- Developed strong relationships with regular customers.
PERSONAL ASSISTANT
Leann James Loan Processing Firm
01.2000 - 01.2002
- Responsible for providing comprehensive administrative and organizational support to an individual, such as; filing, data entry, scheduling, and responding to client inquiries in a timely manner.
- Maintained a high level of confidentiality.
Education
High School Diploma -
01.2007
Skills
- Excellent organizational and time management skills, with the ability to multitask and prioritize effectively
- Proficient in using tools such as Microsoft Office Suite
- Strong problem-solving skills, ability to work independently, and resolve conflict
- Excellent communication skills, both written and verbal Active listener and strong interpersonal skills
- Strong leadership skills
- Resilient, and the willingness to learn and cooperate
- Attention to Detail, Team Collaboration
Timeline
COCKTAIL SERVER
Chevy's
04.2024 - 04.2025
TAPROOM SERVER
Lagunitas Brewery
01.2009 - 01.2011
COCKTAIL/FOOD SERVER
Cattlemen's
01.2008 - 01.2010
FOOD/COCKTAIL SERVER
Sweet River Grill & Bar
01.2002 - 01.2007
PERSONAL ASSISTANT
Leann James Loan Processing Firm
01.2000 - 01.2002