Jasmine Jackson
OCALA,FL
Summary
Detail-oriented professional with strong skills in customer service and effective communication. Proven ability to monitor patient conditions and train new staff, ensuring high standards in healthcare delivery.
Overview
14
14
years of professional experience
Work History
Telemetry Monitor Technician
HCA Healthcare
Ocala, Florida
06.2024 - Current
- Monitored patient vital signs using telemetry equipment and alert systems.
- Documented and reported significant changes in patient conditions promptly.
- Maintained accurate logs of telemetry data for healthcare team review.
- Assisted in training new staff on telemetry monitoring protocols and procedures.
- Communicated effectively with healthcare professionals regarding patient status updates.
- Responded promptly to any alarms or changes in patient conditions.
- Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
- Maintained a clean work environment by following established protocols for cleaning equipment after use.
- Reviewed ECG tracing strips for accuracy before submitting them for physician review.
- Assisted physicians with interpretation of EKGs during diagnostic tests or procedures.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Sales Associate
Walmart
Ocala, Florida
04.2022 - 11.2023
- Processed customer transactions efficiently and accurately at high-volume retail store.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Handled cash, credit, and debit transactions while ensuring secure payment processing.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Checked personal identifications during alcohol and tobacco sales.
Assistant Store Manager
Family Dollar
Ocala, Florida
04.2021 - 01.2022
- Trained and mentored team members on customer service and sales techniques.
- Addressed customer inquiries and resolved issues to enhance satisfaction levels.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Managed daily banking activities such as deposits and withdrawals.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated POS system with new products and promotional offers.
General Manager
Zaxbys
Ocala, Florida
03.2018 - 10.2021
- Supervised daily food and beverage operations during peak service hours.
- Trained staff on proper food handling and safety procedures.
- Monitored quality of food and beverages served to customers.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
- Ensured compliance with local health department regulations regarding food storage, rotation, temperature controls and sanitation standards.
- Supervised cleaning activities at the end of each shift to maintain a sanitary environment.
- Managed food service sales, costs and budget administration to keep operations in line with financial targets.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales Supervisor
Steven Madden
West Palm Beach, Florida
07.2015 - 10.2017
- Received and displayed product shipments on store retail shelves upon delivery.
- Assembled retail displays and assisted with merchandising activities as required.
- Trained new employees on retail operations processes and procedures.
- Assisted customers in selecting appropriate retail products for their needs.
waitress
TooJay's Restaurant And Deli
West Palm Beach, Florida
08.2013 - 01.2015
- Took and processed customer orders accurately and efficiently.
- Assisted customers with menu selections and dietary needs.
- Handled cash transactions and processed payments promptly.
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
- Processed payments accurately using cash registers or POS systems.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
waitress
Applebee's Grill + Bar
West Palm Beach, Florida
11.2011 - 02.2013
- Provided excellent customer service in a fast-paced restaurant environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Took orders for food and drinks and delivered them to guests.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
Education
High School Diploma -
Cornerstone Christian School
Townsend, GA03-2024
Skills
- Customer service
- Time management
- Problem solving
- Data documentation
- Staff training
- Adaptability to change
Timeline
Telemetry Monitor Technician
HCA Healthcare
06.2024 - Current
Sales Associate
Walmart
04.2022 - 11.2023
Assistant Store Manager
Family Dollar
04.2021 - 01.2022
General Manager
Zaxbys
03.2018 - 10.2021
Sales Supervisor
Steven Madden
07.2015 - 10.2017
waitress
TooJay's Restaurant And Deli
08.2013 - 01.2015
waitress
Applebee's Grill + Bar
11.2011 - 02.2013
High School Diploma -
Cornerstone Christian School