Jasmine Jeyaseelan
Mount Olive,North Carolina
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Teacher Assistant
Wages
04.2023 - 02.2024
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Assistant Manager
Rue 21
07.2022 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Key Holder
Ollies
05.2018 - 06.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Office Assistant
Badcock Home Furniture
09.2013 - 07.2016
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Expedited document processing with accurate data entry and timely filing.
Education
No Degree - Certified Nursing Assistant
Wayne Community College
Goldsboro, NC06.2018
High School Diploma -
Southern Wayne High School
Dudley, NC06.2010
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Money handling abilities
- Microsoft Excel
- Administrative Support
Timeline
Teacher Assistant
Wages
04.2023 - 02.2024
Assistant Manager
Rue 21
07.2022 - 02.2023
Key Holder
Ollies
05.2018 - 06.2022
Office Assistant
Badcock Home Furniture
09.2013 - 07.2016
No Degree - Certified Nursing Assistant
Wayne Community College
High School Diploma -
Southern Wayne High School
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