JASMINE JOLIVET
Magnolia
Summary
Dedicated Pharmacy Professional with expertise in prescription processing, inventory management, and pharmacy operations. Ensures patient safety and compliance with procedures while delivering exceptional customer service. Strong collaborator with organizational skills, adept at adapting to fast-paced environments and supporting healthcare teams.
Overview
2
2
Certifications
11
11
years of professional experience
Work History
Prior Authorization Technician
The Adecco Group- OptumRX
10.2025 - 03.2026
- Executed responsibilities from a remote location
- Processed and documented prior authorization requests with accuracy and efficiency
- Processed and documented prior authorization requests, ensuring accuracy and timely completion via fax or covermymeds
- Collected and organized clinical data to support pharmacists in decision-making processes
- Ensured compliance with regulatory standards such as CMS and URAC
- Communicated with providers with updates on request or clarifications needed
- Provided excellent customer service by identifying and escalating issues to enhance resolution speed
- Maintained a safe and secure work environment
Pharmacy Technician
Rightway Healthcare, Inc
10.2024 - 09.2025
- Executed responsibilities from a remote location
- Managed 40-50 inbound calls daily, ensuring efficient resolution of patient inquiries within 8-10 minutes.
- Act as the primary point of contact for pharmacies and healthcare providers regarding pharmacy benefits, prior authorization requests, and system navigation
- Address inquiries related to mail-order services, benefit structures, medication costs, claims processing, and more
- Support Clinical Pharmacists in interactions with patients and document quality assessments for performance improvement
- Flexibility to assist in other roles and duties as needed
- Finding copay assistance programs for patients with high deductibles or copay amounts
Pharmacy Technician
CornerStone Staffing- Mckesson
11.2023 - 04.2024
- Executed responsibilities from a remote location
- Processed prescription data entry request of specialty medications
- Cross-trained and assisted other departments within the pharmacy as needed
- Followed up on clarification request, refill request, and prescription renewals with the providers' office
Pharmacy Technician
CVS Specialty Health
11.2020 - 08.2022
- Executed responsibilities from a remote location
- Processing data entry prescription request for specialty medications
- Followed up on clarification request, refill request, and prescription renewals with the providers office
- Contributed to special projects that supported team objectives
- Followed up on worklist task as needed
Pharmacy Technician
Walgreens Specialty Pharmacy
Houston, TX
01.2020 - 10.2020
- Processed, prepared and ensured the appropriateness of prescription orders by adhering to HIPAA standards and confirming patient information, including prescription entry, to assist the pharmacist with timely order filling
- Demonstrated competence in multi-tasking to fill batch and prescription order entries while supporting pharmacy retail duties
- Verified medications and followed distribution and delivery protocol before handing them to patients and customers.
- Restocked shelves with medications and supplies to maintain optimal inventory levels. and maintaining inventory control
- Outreaching to patients to provide medication refill reminders, identifying barriers such as missed doses, cost issues, or possible side effects
- Updating patient records and pharmacy systems with notes and compliance data
Certified Pharmacy Technician
Walgreens Pharmacy
Beaumont, TX
10.2014 - 08.2016
- Managed medication inventory, ensuring accurate stock levels and compliance with safety regulations
- Engaged customers and patients by greeting them and offering assistance with services. Resolved customer issues and answered questions to ensure a positive customer experience
- Utilized pharmacy systems to enter patient and drug information, ensuring information was entered correctly, filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verified medicine was correct, and checked for possible interactions
Education
PTCB, TSBP - Pharmacy Technician
Remington College
Fort Worth, TX, USA06-2014
Skills
- Attention to Detail
- Organization & Prioritization
- Communication
- Regulatory Compliance
- Adaptability
- Critical Thinking
- Confidentiality
Certification
National Pharmacy Technician Certification, PTCB
Texas State Board of Pharmacy Certification, TSBP
Timeline
Prior Authorization Technician
The Adecco Group- OptumRX
10.2025 - 03.2026
Pharmacy Technician
Rightway Healthcare, Inc
10.2024 - 09.2025
Pharmacy Technician
CornerStone Staffing- Mckesson
11.2023 - 04.2024
Pharmacy Technician
CVS Specialty Health
11.2020 - 08.2022
Pharmacy Technician
Walgreens Specialty Pharmacy
01.2020 - 10.2020
Certified Pharmacy Technician
Walgreens Pharmacy
10.2014 - 08.2016
PTCB, TSBP - Pharmacy Technician
Remington College