Jasmine Jones
Roanoke Rapids,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Income Maintenance Caseworker II
Halifax Department Of Social Service
Halifax, NC
06.2021 - 05.2022
- Made referrals to appropriate services.
- Determined if applicants met eligibility for public assistance programs.
- Developed individual plans for self-sufficiency.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Gathered information via telephone, mail or in person from clients applying for assistance.
- Communicated with people from various cultures and backgrounds on application process.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Interviewed applicants and explained scope of different available benefits.
- Inputted all gathered information and researched data on applicants into computer system using [Software].
Cashier
Kentucky Fried Chicken
Roanoke Rapids, NC
07.2018 - 06.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Assistant
Halifax Community College
Weldon, NC
08.2016 - 05.2018
- Greeted guests in with friendliness and professionalism.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Worked closely with coworkers to strategically plan for company growth.
Education
Associate of Arts - Criminal Justice Technology
Halifax Community College
Weldon, NC05.2018
Associate of Science - Human Services Technology
Halifax Community College
Weldon, NC05.2015
GED -
Halifax Community College
Weldon, NC05.2011
Skills
- Data Archiving
- Program Requirements
- Onsite Visits
- Data Confidentiality
- Team Collaboration
- Computer Skills
- Office Administration
Timeline
Income Maintenance Caseworker II
Halifax Department Of Social Service
06.2021 - 05.2022
Cashier
Kentucky Fried Chicken
07.2018 - 06.2019
Assistant
Halifax Community College
08.2016 - 05.2018
Associate of Arts - Criminal Justice Technology
Halifax Community College
Associate of Science - Human Services Technology
Halifax Community College
GED -
Halifax Community College
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