Jasmine Jones
Champaign,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Extremely versatile capabilities and friendly personality. Hardworking and passionate about any positions that I maintain.
Overview
5
5
years of professional experience
Work History
Bartender
Joes Brewery
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Waitress
Xando Cafe
06.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Hostess
Watsons Shack And Rail
09.2022 - 12.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Crew Member
Dicks Sporing Goods
09.2021 - 12.2021
- Worked front counter and other areas.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
Sales Representative
5 Below
10.2018 - 01.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Crew Member
Chipotle
08.2019 - 07.2020
- Worked front counter, drive-thru and other areas.
- Worked in preparation of food, opening and closing shifts, and was an extremely versatile team member
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Bachelor of Science - Intergrative Biology
University of Illinois At Urbana-Champaign
Champaign, IL05.2024
High School Diploma -
Amos Alonzo Stagg High School
Palos Hills05.2020
Skills
- Organizational Ability
- Outgoing Personality
- Handling Difficult Customers
- Clear and Effective Communication
- Performance Improvement
- Engaging Personality
- Highly Reliable
- Customer Service
Timeline
Bartender
Joes Brewery
05.2023 - Current
Hostess
Watsons Shack And Rail
09.2022 - 12.2022
Waitress
Xando Cafe
06.2022 - Current
Crew Member
Dicks Sporing Goods
09.2021 - 12.2021
Crew Member
Chipotle
08.2019 - 07.2020
Sales Representative
5 Below
10.2018 - 01.2021
Bachelor of Science - Intergrative Biology
University of Illinois At Urbana-Champaign
High School Diploma -
Amos Alonzo Stagg High School
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