Dedicated and dependable professional with strong leadership, communication, and organizational skills. Adaptable and proactive, with the ability to learn quickly, solve problems, and work effectively. Committed to supporting others and consistently delivering high-quality results.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Associate Center Director
Octapharma Plasma
Knoxville, TN
09.2022 - Current
Collaborate with Center Director and Center Operation Managers in order to maintain daily operations and meet production targets (KPIs) and financial budgeting.
Ensures compliance with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP’s).
Collaborate with Quality Assurance to implement corrective and preventive actions (CAPA) to address identified issues.
Oversee the performance of preventive maintenance of donor center equipment to ensure that the equipment is well-maintained.
Responsible for product inventory and compliance per SOP’s. Ensuring product and sample integrity through mitigation of storage equipment failure and appropriate maintenance and managing unsuitable product.
Perform supply inventory to ensure operational efficiency, through both budgetary and business needs.
Manage employee training, both new processes and annual requirements. Performing audits and ensuring timely completion to maintain compliance.
Manages new hire training. Coordinates training efforts with designated trainers to ensure a positive and productive learning environment.
Cultivates a positive and safe work environment for employees.
Perform employee performance evaluations.
Maintains compliance with HR policies.
Manages payroll.
Builds rapport with donors to facilitate donor retention.
Addresses donor complaints and works to find a resolution.
Physician Substitute
Octapharma Plasma
Knoxville, TN
08.2021 - 09.2022
Provide physical examinations for potential donors.
Review medical history to determine donor suitability using SOP guidelines and knowledge of disease processes.
Maintain communication with the Centers licensed physician.
Discuss test results and educate donors on significance of test results.
Provide medical care for donor safety.
Register new and current plasma donors, completing screening needs while maintaining compliance with SOP and regulatory guidelines.
Provide support for donor floor staff.
Assist in maintaining donor flow to ensure processing time does not expectations.
Train new employees in a variety of positions.
Licensed Practical Nurse
Maxim Healthcare (Anderson Co. Health Dept.)
Knoxville, TN
08.2020 - 08.2021
Contract nurse to perform Covid-19 testing and Vaccine administration.
Maintain compliance with proper PPE.
Prepared samples for shipment to specified lab.
Managing Pfizer and Moderna vaccine following guidelines set by manufacturing companies.
Data entry into Aegis Labs and Red Cap.
Maintained organization within other contracted employees and National Guard.
Served as a contact point for the Nursing Supervisor.
Providing community support for vaccine recipients by traveling to various locations for administration of vaccines.
Assisting in management of regulated temperatures for vaccines while traveling.
Monitor patients for allergic reactions or side effects from vaccinations and provide necessary emergency care.