Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Kelly

Southampton,PA

Summary

Organized and dependable candidate with experience supporting a startup and improving business operations. Accomplished in building and maintaining strong customer relationships, effectively executing new roles, and managing multiple priorities with a positive attitude. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Executive Assistant

TCWW Consulting INC
10.2021 - Current
  • Handles confidential and sensitive information with discretion and tact including invoices and payment processing.
  • Manages office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Serves as a liaison between departments to facilitate effective communication throughout the company.
  • Manages executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Proficient use of Hubspot, Slack, Google Docs and other CRM systems.

Senior Claims Representative

Loftus Adjustment Service
08.2016 - Current
  • Improves team productivity by providing ongoing training and support to junior claims representatives.
  • Enhances customer satisfaction with timely and accurate resolution of claims disputes.
  • Provides exceptional customer service when addressing inquiries from clients regarding their claim status or policy coverage details.
  • Ensures accurate documentation and record-keeping, adhering to company policies and industry regulations.

Fitness Consultant

The Edge Fitness Clubs
06.2018 - 11.2019
  • Strived to continuously improve the member experience, revenues and retention rates
  • Maintained solid product knowledge and awareness of all product information
  • Ensured each customer received outstanding service by providing a guest friendly environment
  • Understood the clubs daily revenue goals and helped drive the business.

Internship

College Works Painting
02.2017 - 10.2017
  • Provided clients with free estimates for interior and exterior house painting
  • Strategically executed marketing and sales skills, and consistently generated new leads
  • Managed and worked with a team, and lead the division in sales, generating over $100,000 in revenue for the company in less than a year
  • Built relationships with clients and provided thorough oral and written communication.

Cashier

Giant Food Stores
03.2016 - 08.2016
  • Effectively prioritized tasks
  • Handled money and other finances
  • Assisted customer needs and provided excellent customer service.

Education

Entrepreneurship -

Temple University
Philadelphia, PA
01.2020

High school diploma -

Villa Joseph Marie High School
PA, 18966
01.2016

Skills

  • Relationship building
  • Database management
  • Executive support
  • Team collaboration
  • Client relations
  • Office administration

Timeline

Executive Assistant

TCWW Consulting INC
10.2021 - Current

Fitness Consultant

The Edge Fitness Clubs
06.2018 - 11.2019

Internship

College Works Painting
02.2017 - 10.2017

Senior Claims Representative

Loftus Adjustment Service
08.2016 - Current

Cashier

Giant Food Stores
03.2016 - 08.2016

Entrepreneurship -

Temple University

High school diploma -

Villa Joseph Marie High School

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Jasmine Kelly