Jasmine Lee
Princeton,NJ
Summary
Friendly, organized, detail-oriented administrative and customer service professional with experience in property management, call center operations, office support, client communication, and data management. Skilled in handling high-volume tasks, maintaining accurate records, coordinating with clients and vendors, and providing professional support in fast-paced environments. Known for being adaptable and able to build positive relationships while keeping daily operations running smoothly.
Overview
3
3
years of professional experience
Work History
Customer Service Clerk PT
ShopRite
South Brunswick, NJ
10.2024 - Current
- Assists customers with purchases, returns, and general inquiries.
- Operates cash register and handled cash, card, and digital transactions accurately.
- Maintained clean and organized checkout and sales areas.
Resolution Specialist
Educational Testing Services
Princeton, NJ
04.2024 - Current
- Process confidential candidate testing information with accuracy.
- Review examination records and supporting documentation to ensure compliance .
- Maintain strict confidentiality while handling sensitive personal and testing data.
Health Benefits Specialist (contract)
Conduent
Hamilton, NJ
11.2024 - 02.2025
- Perform outreach to clients to verify employment and education information.
- Assisted clients by gathering and confirming verification details
- Provided clear communication and customer support in a fast-paced call center environment.
- Maintained accurate records, protected confidential information, and helped resolve verification issues in a timely manner.
Office Assistant
J&J Staffing (Temp)
Cranbury, NJ
01.2023 - 04.2023
- Entered product and supply order codes into the system to process orders with manufacturers.
- Filed and organized vendor order sheets and office documents.
- Helped with different office tasks as needed, including data entry, general administrative support in a busy office setting.
Education
Diploma -
Hackensack High School
Hackensack, NJSkills
- Call Center Experience
- Data Entry
- Fast Learner / Quick to Learn New Software
- Confidential Information Handling
- Organization Skills
- Problem Solving
- Attention to Detail
Timeline
Health Benefits Specialist (contract)
Conduent
11.2024 - 02.2025
Customer Service Clerk PT
ShopRite
10.2024 - Current
Resolution Specialist
Educational Testing Services
04.2024 - Current
Office Assistant
J&J Staffing (Temp)
01.2023 - 04.2023
Diploma -
Hackensack High School