Summary
Overview
Work History
Education
Skills
References
Timeline
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Jasmine Leyva

Laveen,AZ

Summary

Dynamic professional with extensive experience at Amazon, excelling in process optimization and performance monitoring. Proven ability to enhance workflows and train associates, ensuring safety and efficiency. Strong problem-solving skills complemented by meticulous attention to detail, driving continuous improvement in logistics and operations. Committed to delivering exceptional results and fostering cross-functional collaboration.

Overview

4
4
years of professional experience

Work History

Process Assistant

Amazon
Phoenix, AZ
12.2023 - Current
  • Assisted in the development of efficient and effective process protocols.
  • Monitored process performance to ensure compliance with established standards.
  • Identified areas for improvement and recommended solutions to optimize processes.
  • Provided support to team members in resolving process-related issues.
  • Analyzed data from multiple sources to identify opportunities for improvement.
  • Prepared reports summarizing process performance, progress, and recommendations for optimization.
  • Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
  • Ensured accuracy of documents by conducting regular audits and reviews against established standards.
  • Participated in meetings with internal teams to discuss process changes or modifications.

Ship Clerk Aid

Amazon
Phoenix, AZ
05.2023 - 12.2023
  • Plan and arrange trailers to corresponding dock doors.
  • Communicate with various third-party companies for pick-up and deliveries.
  • Deep dive shipping errors to resolution.
  • Control transportation costs by ensuring that trailers are loaded to maximum capacity.
  • Certify dock performance remains on schedule.
  • Communicate with Transportation team to ensure customer experience.
  • Extensive knowledge and understanding of shipping rules and requirements.
  • Insure that docks and trailers are handled according to the established safety measures.

Learning Ambassador/ DA Process Guide

Amazon
Phoenix, AZ
09.2022 - 12.2023
  • Training associates for outbound process paths.
  • Leading process path cross-training.
  • Assist with tracking and reporting labor hours.
  • Support PA and leadership in department duties and assigning job placements.
  • Assist with production duties according to department needs.
  • Recognize and escalate safety concerns.
  • Instruct associates on safer work ethic.
  • Assist leadership team in planning and renovating 5s staging.

Cashier

The Yard Milkshake Bar
Phoenix, AZ
05.2021 - 07.2022
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Associate of Science - Electrical Engineering

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ
08-2026

High School Diploma -

Xavier College Preparatory
Phoenix
05.2022

Skills

  • Interpersonal Skills
  • Attention to Detail
  • Punctual and Reliable
  • Training and Development
  • Problem Solver
  • Trailer Dock and Release
  • Amazon Logistics; FMC, SSP, YMS
  • Performance monitoring
  • Assignment Delegation
  • Management Support
  • Safety Management
  • Process Documentation
  • Workflow Management
  • Trend tracking
  • Report Analysis
  • Process Analysis
  • Cross-Functional Collaboration
  • Production deadline management

References

References available upon request.

Timeline

Process Assistant

Amazon
12.2023 - Current

Ship Clerk Aid

Amazon
05.2023 - 12.2023

Learning Ambassador/ DA Process Guide

Amazon
09.2022 - 12.2023

Cashier

The Yard Milkshake Bar
05.2021 - 07.2022

Associate of Science - Electrical Engineering

Maricopa Community Colleges, South Mountain Community College

High School Diploma -

Xavier College Preparatory

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Jasmine Leyva