Jasmine lopez
Summary
Hard working college student with proven communication, critical thinking, and multitasking skills. Aiming to leverage my abilities to successfully fill any position available with your company.
Overview
2
2
years of professional experience
Work History
Clinical Intake Coordinator
TRUSTED CARE
07.2024 - Current
- Obtained notes and information for nurse case managers and adjuster.
- Managed a high volume of intake calls, ensuring timely scheduling of appointments and appropriate follow-up communication.
- Scheduled appointments with network providers and sent precertification letters under direction of nurse case manager and medical adjusters.
- Maintained accurate and up-to-date client records.
- Answered phone calls and provided new clients with required paperwork to initiate service.
TO GO SPECIALIST
Olive Garden Restaurant
11.2023 - 08.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
SMOOTHIE MAKER/Customer Service Cashier
Surf City Squeeze
04.2023 - 06.2024
- Collaborated with team members to optimize productivity during peak hours.
- Prepared and served juices and blended drinks.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
Education
High School Diploma -
Imperial Valley College
Imperial, CA05-2027
Skills
- Customer service
- Data entry
- Appointment scheduling
- Organizational skills
- Communication skills
Timeline
Clinical Intake Coordinator
TRUSTED CARE
07.2024 - Current
TO GO SPECIALIST
Olive Garden Restaurant
11.2023 - 08.2024
SMOOTHIE MAKER/Customer Service Cashier
Surf City Squeeze
04.2023 - 06.2024
High School Diploma -
Imperial Valley College
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