Jasmine Marshall
St. Louis,Mo
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Coordinator
Division Of Youth Services
11.2022 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Streamlined service coordination processes for improved team productivity and response times.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
Youth Specialist
Innovative Concept Academy
01.2019 - Current
- Helping students with helpful resources such as access to curriculums that assists with, math, science, history, and reading
- Also contributing with administrative duties such as paperwork filing.
Youth Specialist II
State of Missouri Division of Youth Service
05.2021 - 10.2022
- Maintained youth records
- Coordinate and supervise youth work assignments or recreational activities
- Provided information regarding youth progress to parents or guardians as requested
- Assist with solving problems in positive ways by teaching each other to behave responsibly
- Assist with individual treatment plans.
Home Healthcare Aid
Metro Home Care Service (CDS Care)
01.2016 - 01.2019
- Assisting with daily living actives to help consumers maintain their independence
- Assist with providing personal hygiene care, food preparation, cleaning homes, shopping, non-medical transportation, laundry, toileting, assist with dressing.
Student worker
St. Louis Community College
01.2015 - 01.2016
- Support the admission department by processing application files and documents, perform campus tours, registering students, assisting visitors, computer work, data entry, clerical work, and helping with special events on campus.
Administrative Clerk
Tharps Civic Center
01.2005 - 01.2015
- Welcoming guests at the recreational functions
- Assist with preparing pricing, orders, processing cash payments operating food preparation, equipment and maintaining a clean and sanitized environment
- Handled closing duties and inventory.
Education
B.C.J Bachelor of Criminal Justice -
Harris Stowe State University
St Louis, MO01.2020
Skills
- Communication
- Leadership
- Organization
- Teamwork
- Problem Solving
Certification
Medi Certification
CPR Certification
Timeline
Service Coordinator
Division Of Youth Services
11.2022 - Current
Youth Specialist II
State of Missouri Division of Youth Service
05.2021 - 10.2022
Youth Specialist
Innovative Concept Academy
01.2019 - Current
Home Healthcare Aid
Metro Home Care Service (CDS Care)
01.2016 - 01.2019
Student worker
St. Louis Community College
01.2015 - 01.2016
Administrative Clerk
Tharps Civic Center
01.2005 - 01.2015
B.C.J Bachelor of Criminal Justice -
Harris Stowe State University
Medi Certification
CPR Certification
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