Jasmine Martinez
Riverside,CA
Summary
Developed comprehensive skill set in fast-paced food service environments, focusing on team leadership and operational efficiency. Excel in problem-solving and implementing effective solutions to enhance service quality. Looking to transition into new field where these transferrable skills can drive success and innovation.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
General Manager of Food Service
Delia's Grinders
08.2022 - Current
- Oversaw daily operations, ensuring optimal food service quality and customer satisfaction.
- Streamlined inventory management processes, reducing waste and improving supply chain accuracy.
- Analyzed sales data to identify trends, resulting in targeted promotions and menu adjustments.
- Trained new staff on procedures, equipment usage, and customer service excellence.
- Supervised team members to ensure adherence to operational standards and safety protocols.
- Coordinated shift schedules to optimize workforce productivity and coverage.
- Implemented process improvements to enhance efficiency and reduce downtime.
- Resolved customer inquiries and complaints to improve satisfaction rates.
- Conducted performance evaluations, providing feedback for employee development.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
High School Diploma -
Summit View Independence Study
6401 Lincoln Ave Riverside Ca 92506Skills
- Operations management
- Cost control
- Creativity and innovation
- Scheduling and rostering
- Team development
- Customer service
- Food preparation
- Staff leadership
- Staff supervision
- Hiring procedures
- Marketing and promotions
Accomplishments
I've accomplished getting promoted twice in one year and shortly couple months after I became a manager.
Certification
ServSafe Food managment
Languages
English
Professional Working
Spanish
Professional Working
Timeline
General Manager of Food Service
Delia's Grinders
08.2022 - Current
High School Diploma -
Summit View Independence Study