Jasmine Martinez
Menifee,CA
Summary
Proactive and goal-oriented with excellent time management and problem-solving skills. Eager to learn new skills and take on new experiences to help further grow as a person. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Language
3
3
years of professional experience
Work History
Kohl’s Store Associate
Kohl’s
Menifee
09.2021 - 08.2024
- Assisted customers with product inquiries and purchase decisions to enhance shopping experience.
- Maintained store organization and cleanliness to ensure a welcoming environment for shoppers.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Trained new associates on store policies, procedures, and customer service standards for consistency.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered questions about store policies and addressed customer concerns.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Assisted customers with product selection and inquiries to enhance shopping experience.
Education
Associate of Science - Biology
Irvine Valley College
Irvine, CAHigh School Diploma -
Paloma Valley High School
Menifee06.2021
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Effective communication
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Kohl’s Store Associate
Kohl’s
09.2021 - 08.2024
Associate of Science - Biology
Irvine Valley College
High School Diploma -
Paloma Valley High School