Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Mauricio

Flagstaff,AZ

Summary

Seasoned professional with over 10 years of experience in the hospitality sector, showcasing an effective leader and creative problem solver. I have recently relocated to our family home and am looking to further my career in beautiful Flagstaff once again. I'm passionate about helping others and creating memorable moments in every part of life.

Overview

10
10
years of professional experience

Work History

Poker Dealer

Gila River Resort and Casino
05.2022 - 04.2025
  • Promoted strong connections between players and adhered to all gaming regulations from the state and the house as well as operating under ethical procedures.
  • Kept the integrity of the games as enjoyable and heart racing as possible with the knowledge of various games such as: Tournament, Hold'em, No-Limit, Pot-Limit Omaha, and Mixed Games with additional games promoted by guest requests.
  • Maintained fast, smooth game pace by efficiently handling promotion awards, betting allotments, money exchanges, card markings, and verifying valid cash/chips.

Front Office Manager

Best Western
06.2019 - 05.2022
  • Reconciled end-of-day reports to determine accurate billing and payment processing while monitoring colleague's guest interactions, reservations, and digital trails.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Studied customer service trends and provided itineraries to further upsell local events and create partnerships.
  • I enjoyed training and creating teammates who felt responsible for their tasks while asking for tools to better themselves and others.

Assistant General Manager

Modern Market Eatery
05.2021 - 09.2021
  • Implemented cost-saving measures uplifting the restaurant's profitability by 8% by adjusting labor schedules, reduced food cost within weekly waste by 20%, reviewed daily bank accounts, and upheld sanitation records with renewed practice procedures.
  • Assisted in recruiting, hiring and training of team members to establish high productivity and performance metrics.
  • Oversaw 1 of 3 properties with the highest quarter sales and successfully drove home the mission of making farm fresh meals.

Education

Associate of Art - Hotel and Restaurant Management

Coconino Community College
05.2021

Skills

  • Asset and security protection
  • System analysis
  • Point of Sales
  • Team leadership
  • Multitasking
  • Open availability
  • Strong communication skills

Timeline

Poker Dealer

Gila River Resort and Casino
05.2022 - 04.2025

Assistant General Manager

Modern Market Eatery
05.2021 - 09.2021

Front Office Manager

Best Western
06.2019 - 05.2022

Associate of Art - Hotel and Restaurant Management

Coconino Community College

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