Jasmine McCombs
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced with developing comprehensive activity programs tailored to participant interests. Utilizes strong organizational and leadership skills to manage and coordinate events smoothly. Knowledge of fostering community engagement and ensuring high levels of participant satisfaction through effective communication and planning.
Activities professional with proven ability to create and implement engaging programs tailored to diverse groups. Known for fostering collaborative work environment and consistently achieving impactful outcomes. Reliable team player with flexibility to adapt to changing needs, bringing strong organizational and interpersonal skills to table.
Work History
Activities Director
10 Months- Led person-centered programming for independent living, assisted living, and memory care residents.
- Coordinated outings, events, and recreational groups to encourage participation and social connection.
- Directed resident engagement calendar, aligning activities with wellness goals and individual interests.
- Documented resident preferences, attendance, and program outcomes for accurate care planning.
- Improved programming variety by introducing new hobbies, sensory activities, and wellness initiatives.
- Evaluated supplies and requested purchases to meet activity plans.
- Contributed to a positive living environment by fostering a sense of camaraderie among residents through group activities and social gatherings.
Omni Lead
2 Years 7 Months- Achieved high customer satisfaction by resolving issues with knowledgeable, friendly service.
- Developed innovative solutions that improved team performance and project outcomes.
- Collaborated with cross-functional teams to meet project objectives and deadlines.
- Prioritized tasks to effectively meet service goals.
- Prioritized tasks efficiently to accomplish service goals effectively.
- Supported colleagues to foster a collaborative work environment.
Goods Flow Manager
2 Years- Coordinated goods flow processes to optimize inventory management and reduce disruptions.
- Managed daily operations for timely receipt, organized storage, and effective distribution of products.
- Oversaw stock replenishment to ensure consistent product availability on sales floors.
- Utilized warehouse management systems for accurate tracking of inventory levels and locations.
- Conducted regular audits of inventories to maintain data accuracy in system databases.
- Trained new staff on safety protocols and operational procedures to ensure compliance.
Lead Barista
1 Year 9 Months- Crafted high-quality coffee beverages customized to enhance customer satisfaction and meet company standards.
- Onboarded new baristas on equipment operation and beverage preparation methods to ensure consistent service quality.
- Maintained cleanliness and organization of coffee station and surrounding areas.
- Monitored inventory levels and restocked supplies during shifts.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Cultivated strong customer relationships through engaging interactions and sharing product knowledge to enhance the overall experience.
Customer Service Manager
2 Years 10 Months- Led customer service team to achieve high levels of support and customer satisfaction.
- Created training programs for new staff to improve service skills and knowledge.
- Implemented process improvements to streamline customer interactions and resolve inquiries.
- Facilitated interdepartmental communications to resolve customer inquiries efficiently.
- Coordinated interdepartmental communications to address customer inquiries effectively.
- Conducted performance reviews and provided regular feedback to team members.