Jasmine McCree
Winter Garden,FL
Summary
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
12
12
years of professional experience
Work History
Operations Manager
Lilly Pulitzer
Orlando, FL
05.2025 - Current
- Managed budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.
- Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
- Controlled shipments,with over 200 boxes of shipment a week. inventory, purchasing and inspection to reduce workflow gaps.
- Improved customer satisfaction ratings with attentive service, prompt issue resolution, and proactive relationship building efforts.
- Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
Sales Associate
Lilly Pulitzer
Orlando, FL
09.2019 - Current
- Managed daily interactions with an average of 50 customers, providing timely responses to inquiries and assisting with product location.
- Fostered strong customer relationships through personalized service and product knowledge.
- Managed inventory levels and restocked merchandise to ensure optimal product availability.
- Executed visual merchandising strategies to enhance store presentation and drive sales.
- Trained new associates on sales techniques and customer engagement strategies.
Chef
Ladybird Academy
Windermere, FL
08.2019 - 08.2023
- Developed and executed seasonal menus, incorporating local ingredients to enhance culinary offerings.
- Ensured adherence to food safety regulations, maintaining high standards for sanitation and hygiene.
- Collaborated with management to optimize kitchen workflows, improving service efficiency during peak hours.
- Managed inventory control processes, reducing waste through careful planning and resource allocation.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs..
- Facilitated daily service for over 250 children and educators.
Teacher
Bright Horizons Childcare
Winter Garden, FL
03.2014 - 08.2019
- Developed and implemented engaging lesson plans to foster child development and learning.
- Assessed student progress through regular evaluations and provided constructive feedback to parents.
- Collaborated with colleagues to create a safe, inclusive classroom environment promoting teamwork.
- Mentored new teachers, providing guidance on effective teaching strategies and classroom management techniques.
- Established strong relationships with families, facilitating open communication regarding children's progress and needs.
Education
Associate of Science - Business
Lake Sumter State College
Clermont, FLAssociate of Arts - Early Childhood Education
Virginia Highlands
Abingdon Va Skills
- Strategic issue identification
- Collaborative team management
- Strategic resource distribution
- Customer engagement
- Team leadership
- Microsoft Office proficiency
- Health and safety compliance
Timeline
Operations Manager
Lilly Pulitzer
05.2025 - Current
Sales Associate
Lilly Pulitzer
09.2019 - Current
Chef
Ladybird Academy
08.2019 - 08.2023
Teacher
Bright Horizons Childcare
03.2014 - 08.2019
Associate of Science - Business
Lake Sumter State College
Associate of Arts - Early Childhood Education
Virginia Highlands