Romello Moncrease
Patterson
Summary
As a passionate and results-oriented Operations Manager with over 15 years of hands-on experience in management and plant maintenance, I thrive on optimizing operations and enhancing team performance. I believe in the power of mentorship, having developed impactful youth programs that foster personal growth and resilience. My approachable and collaborative style enables me to build strong relationships with my team and the community, driving success through teamwork and shared goals. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations, and increase productivity. Detailed approach to maintaining high threshold for business operations.
Overview
26
26
years of professional experience
Work History
Operations Manager
FedEx Freight
Stockton
04.2010 - Current
- Leadership Excellence: Lead daily operations with urgency, guiding a diverse team of over 50 employees to achieve exceptional service quality and efficiency.
- Process Optimization: Drove critical process improvements that resulted in a 20% boost in operational efficiency, enhancing service delivery and customer satisfaction significantly.
- Data-Driven Decisions: Utilize Microsoft Excel for extensive data analysis, budgeting, and strategic forecasting, enabling timely and informed decision-making.
- Training and Development: Create and implement dynamic training programs that elevate employee skills and foster a positive workplace culture.
- Team Collaboration: Build strong relationships with team members, promoting a proactive and collaborative environment that drives productivity.
Big Brother Mentor
EA Family Services
Tracy
01.2010 - Current
- Youth Advocacy: Mentor youth in the foster care system, providing critical guidance, support, and encouragement to help them navigate challenges and build resilience.
- Relationship Building: Foster meaningful connections with mentees, promoting personal growth and positive life choices through structured activities and events.
- Community Engagement: Organize and facilitate impactful events aimed at empowering youth, fostering a sense of belonging, and encouraging positive development.
Plant Maintenance Supervisor
Time Warner Cable
Canton
01.2000 - 01.2010
- Operational Supervision: Directed maintenance operations to ensure optimal equipment reliability and safety standards across the facility.
- Efficiency Improvement: Coordinated maintenance schedules and effectively managed a team of technicians, achieving a 15% reduction in downtime through strategic planning.
- Record Management: Maintained accurate and detailed records using Microsoft Word and Excel for compliance, reporting, and strategic planning.
- Preventive Maintenance: Developed proactive maintenance programs that minimized equipment failures and enhanced overall operational performance.
Education
Bachelor of Science - Medical Technology and Management
DeVry University
01.2028
Associate Degree - Cyber Security
DeVry University
01.2025
Associate Degree -
Stark State College
01.2003
Skills
- Proficient in Microsoft Word
- Excel proficiency
- Data interpretation
- Report generation
- Leadership
- Team management
- Operations management
- Performance improvement
- Communication
- Strategic issue identification
- Conflict resolution
- Youth mentorship
- Community service
- Engagement
- Customer support
- Team collaboration
- Project management abilities
Accomplishments
- Dean's list
Timeline
Operations Manager
FedEx Freight
04.2010 - Current
Big Brother Mentor
EA Family Services
01.2010 - Current
Plant Maintenance Supervisor
Time Warner Cable
01.2000 - 01.2010
Bachelor of Science - Medical Technology and Management
DeVry University
Associate Degree - Cyber Security
DeVry University
Associate Degree -
Stark State College