Jasmine McLaurin
Long Beach
Summary
Dedicated and compassionate healthcare professional with over 5 years of experience in delivering high-quality patient care and support. Proven expertise in recording vital signs, collecting specimens, and maintaining precise documentation, consistently recognized by patients for exceptional service. Strong clinical skills complemented by thorough assessment training, ensuring comprehensive support for personal care and hygiene needs. Highly organized in managing supplies and sterilizing equipment, contributing to a safe and efficient healthcare environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
DaVita
11.2023 - Current
- Prepare patients for dialysis treatment by checking vital signs including weight, temperature, and blood pressure.
- Monitor patients during treatment and promptly respond to signs of discomfort or complications.
- Provide compassionate patient support while explaining procedures and helping patients feel comfortable.
- Document treatment information, vital signs, and patient observations accurately.
- Maintain strict compliance with HIPAA, safety, and infection-control standards.
Front Office Assistant
Floss n La Dental
01.2023 - 12.2023
- Scheduled and confirmed patient appointments in person, by phone, and electronically.
- Managed patient records, insurance verification, and updated medical information.
- Handled front desk operations and maintained professional communication with patients.
- Processed transactions and performed accurate computer data entry.
- Delivered exceptional customer service in a fast-paced dental office environment.
Case Manager
Ability Care
01.2020 - 12.2022
- Developed treatment plans and monitored client progress and service effectiveness.
- Conducted home visits and coordinated community-based support services.
- Advocated for clients and assisted with accessing healthcare and social services.
- Maintained timely electronic documentation, reporting, and case notes.
- Provided compassionate support while managing multiple client needs.
Retail Sales & Customer Service
Target
01.2018 - 12.2020
- Created a welcoming shopping experience by assisting guests with questions and concerns.
- Processed returns, exchanges, and customer transactions accurately.
- Maintained organized and fully stocked sales floor areas.
- Resolved customer issues professionally to ensure satisfaction.
- Collaborated with team members to support daily store operations.
Education
Associate of Science - Health Sciences, Medical Administrative Assistant
Ultimate Medical Academy
01-2022
Skills
- Client support
- Effective patient management
- Coordinated scheduling expertise
- EMR/EHR Systems
- Insurance eligibility verification
- Efficient data input
- HIPAA Compliance
- Clinical terminology expertise
- Effective time management
- Case Management
- Professional communication via phone and email
- Vital signs monitoring
Certification
- CPR Certification
- First Aid Certification
- Certified Home Health Aide
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Patient Care Technician
DaVita
11.2023 - Current
Front Office Assistant
Floss n La Dental
01.2023 - 12.2023
Case Manager
Ability Care
01.2020 - 12.2022
Retail Sales & Customer Service
Target
01.2018 - 12.2020
Associate of Science - Health Sciences, Medical Administrative Assistant
Ultimate Medical Academy