Jasmine McWhorter
Atlanta,GA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
AllState
Atlanta, Ga
07.2024 - Current
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built diverse and consistent sales portfolio.
Care Sales Guide
GoDaddy
Atlanta, GA
06.2021 - 08.2022
- Increased sales revenue by effectively presenting product features and benefits to potential clients.
- Consistently met or exceeded monthly sales targets through strategic planning and efficient time management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Continuously expanded personal knowledge of industry developments, staying current on emerging trends and technologies relevant to our offerings.
Licensed Customer Service Representative
COUNTRY Financial
Alpharetta, GA
06.2018 - 10.2020
- Improved customer satisfaction by efficiently addressing and resolving issues in a timely manner.
- Participated in ongoing training programs to continuously enhance skills, knowledge base, and overall performance as a Licensed Customer Service Representative.
- Stayed current on industry trends, products, and competitor offerings to effectively address customer inquiries and recommend appropriate solutions.
- Proactively identified potential issues, escalating them when necessary for prompt resolution while maintaining clear communication with affected parties.
Education
Bachelor's Degree - Gender Studies
Spelman College
Atlanta, GASkills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Superior organizational skills
- Issue resolution
- Data entry
- CRM proficiency
Certification
Property & Casualty Ga Resident Agent
Timeline
Inside Sales Representative
AllState
07.2024 - Current
Care Sales Guide
GoDaddy
06.2021 - 08.2022
Licensed Customer Service Representative
COUNTRY Financial
06.2018 - 10.2020
Bachelor's Degree - Gender Studies
Spelman College