Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmine Mendez

Santa Ana,CA

Overview

1
1
Language
5
5
years of professional experience

Work History

Debt Collector Online

Debt Relief
, California
12.2025 - Current
  • Contacted borrowers to negotiate payment arrangements and develop tailored hardship solutions.
  • Reviewed delinquent accounts to determine eligibility for Debt Relief repayment options and update account status accordingly.
  • Negotiated repayment plans within Debt Relief compliance guidelines.
  • Assessed customer financial situations to identify and prioritize hardship cases for effective resolution.
  • Followed debt collection procedures and federal consumer protection rules.
  • Verified accuracy of account information and updated records accordingly.

Medical Assistant

Oc Urology
Santa Ana, CA
03.2024 - 11.2025
  • Assisted urology providers with patient exams and procedure preparation.
  • Collected patient histories and updated electronic medical records.
  • Recorded vital signs and documented symptoms before office visits.
  • Prepared exam rooms with sterile supplies and treatment materials.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.

Medical Assistant

Edinger urgent care
Santa Ana, CA
02.2022 - 08.2022
  • Administered injections, collected venipuncture specimens, and performed urine dipstick testing.
  • Assisted with laceration suture removal and performed wound care to support patient recovery.
  • Completed audiometry, Snellen chart, Ishihara, and Titmus vision screening.
  • Conducted eye lavage procedures to enhance patient comfort and ensure safety during treatment.
  • Measured grip strength using Jamar dynamometer.
  • Prepared examination rooms, escorted patients, and recorded vital signs to facilitate efficient patient flow.
  • Supported pre-employment physical exams and EMT pre-employment physical exams.

Education

High School Diploma -

Segerstrom
2301 W MacArthur Blvd, Santa Ana, CA 92704
06-2010

Skills

  • Debt collection techniques
  • Debt negotiation
  • Consumer compliance
  • Delinquent accounts
  • Financial assessment
  • Account verification
  • Debt management software
  • Customer service
  • Procedure setup
  • Client negotiation

Languages

Spanish
Professional

Timeline

Debt Collector Online

Debt Relief
12.2025 - Current

Medical Assistant

Oc Urology
03.2024 - 11.2025

Medical Assistant

Edinger urgent care
02.2022 - 08.2022

High School Diploma -

Segerstrom
Jasmine Mendez