Jasmine Miller
Odessa,TX
Summary
Dynamic professional with a proven track record at Barn Door, excelling in multitasking and customer service. Skilled in Microsoft Office and adept at enhancing guest experiences through exceptional service and problem-solving. Demonstrated leadership in team collaboration and relationship management, significantly improving service delivery and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Barn Door
Odessa, TX
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Private Bartender
Self
Odessa
01.2018 - Current
- Enhanced customer satisfaction by providing personalized beverage recommendations based on individual preferences.
- Reduced wait times for guests by expediting drink orders during high-volume periods.
- Contributed to cost-saving initiatives by identifying areas of potential improvement in inventory management processes.
- Elevated the guest experience by providing visually appealing garnishes and presentation techniques for drinks served.
- Collaborated with event planners to create custom cocktail menus tailored to specific themes or client requests.
- Provided exceptional service by accommodating special requests and addressing any concerns promptly and professionally.
- Maintained compliance with local liquor laws by properly checking identification for age verification.
Administrative Assistant
Garmuz LLC
Midland, TX
07.2024 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
Dispatcher
Red Arrow LLC
Midland
07.2022 - 11.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Provided customers with information on products and services.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Education
High School Diploma -
Permian High School
Odessa, TX05.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Team collaboration
- Relationship management
- Adaptable and flexible
- Reliability
- Multitasking
- High energy and stamina
- Team leadership
- Problem-solving
- Excellent communication
- Microsoft outlook, word, and Excel
Certification
TABC
Foodhandlers
CPR Certified
Timeline
Administrative Assistant
Garmuz LLC
07.2024 - 12.2024
Server
Barn Door
01.2023 - Current
Dispatcher
Red Arrow LLC
07.2022 - 11.2023
Private Bartender
Self
01.2018 - Current
High School Diploma -
Permian High School