Jasmine Miller
Ross Dress for Less
Asheboro
17
years of professional experience
Results-driven professional with over 7 years of experience in retail management. Expertise in training and mentoring teams to deliver exceptional customer service while implementing strategies for inventory management and loss prevention. Committed to fostering a positive work environment that drives sales growth.
Work History
Assistant Store Manager
7 Years 10 Months- Led inventory management efforts, optimizing stock levels and reducing shrinkage.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new employees, enhancing team performance and customer service skills.
- Developed promotional displays, driving sales through effective visual merchandising strategies.
- Analyzed sales data to identify trends, informing strategic decisions for product placement.
- Coordinated staff schedules to maximize coverage during peak shopping hours and improve efficiency.
- Implemented loss prevention strategies, resulting in improved asset protection and reduced theft incidents.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Lead Server
4 Years 10 Months- Supervised team of servers to ensure exceptional customer service and operational efficiency.
- Trained new staff on menu offerings, service protocols, and point-of-sale systems.
- Collaborated with kitchen staff to streamline food delivery processes, enhancing guest satisfaction.
- Managed inventory levels to minimize waste and optimize supply chain efficiency.
- Resolved customer complaints promptly, improving overall dining experience and retention rates.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma
Skills
Customer service
Customer experience
Customer engagement
Employee scheduling
Hiring and training
Store opening and closing
Time management
Pricing and markdowns
Problem-solving
Decision-making
Teamwork and collaboration
Timeline
Assistant Store Manager
Ross Dress for Less
10.2018 - CurrentRead More
Lead Server
Uptown Charlie's Pub and Grub
08.2009 - 06.2014Read More
Eastern Randolph High School
High School Diploma
Read More