Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
2
2
years of professional experience
Work History
Shift Leader/Manager
Walgreens
10.2023 - Current
Open and close the store.
I delegate tasks to make sure things get done and handle other things like cash drops, returns and receiving shipments.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Operations Associate
DashMart
06.2023 - 10.2023
Received shipments, packed orders and processed it into the warehouse.
Managed inventory levels for optimal product availability and reduced waste.
Increased accuracy of inventory records through meticulous documentation and regular audits.
Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
Cashier
Total Wine & More
08.2022 - 06.2023
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Checked identification for proof-of-age for alcohol and tobacco sales.
Addressed customer needs and made product recommendations to increase sales.
Cashier
Panera Bread
10.2021 - 04.2022
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Mentored new team members on POS system operation, customer service strategies and sales goals.