Jasmine Murchison
Chicago,IL
Summary
Accomplished Human Services Caseworker with a proven track record at the State of Illinois-Department of Human Services, adept in client assessment and effective communication. Excelled in managing over 80 cases, enhancing client self-sufficiency, and maintaining confidentiality. Demonstrated adaptability in fast-paced environments, significantly improving community resource accessibility.
Overview
11
11
years of professional experience
Work History
Human Services Caseworker
State of Illinois-Department of Human Services
10.2022 - Current
- Provided resources for individuals in need for mental health services, educational services, childcare and employment.
- Worked effectively in fast-paced environments.
- Completed telephone and in-person interview with customers to determine eligibility for public aid assistances.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
Daycare Licensing Representative II
Department of Children and Family Services
11.2020 - 10.2022
- Managed a caseload of over 80 clients, prioritizing needs and maintaining accurate records.
- Provided ongoing case management support through regular check-ins, home visits, and follow-up appointments.
- Assisted Daycare providers with obtaining DCFS licenses and renewals of licenses.
- Investigated claims of child abuse in neglect within Daycare facilities and Daycare homes.
- Ensure that Daycares followed licensing standards and The Childcare Act.
Human Services Caseworker
State of Illinois-Department of Human Services
12.2013 - 11.2020
- Reviewed and Processed medical, SNAP and TANF applications.
- Assessed individuals between the ages of 18 to 50 years old then referred them to other agencies for educational services and job training.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Interviewed applicants for services and supported application completion as necessary.
- Described procedures, requirements, and benefits to clients and interested parties.
Education
Master of Science - Child Development
Erikson Institute
Illinois05-2019
Bachelor of Arts - Human Development And Family Services
Purdue University
Indiana12-2012
Skills
- Child Welfare
- Client assessment
- Effective Communication
- Adaptability and Flexibility
- Case Documentation
- Time management abilities
Timeline
Human Services Caseworker
State of Illinois-Department of Human Services
10.2022 - Current
Daycare Licensing Representative II
Department of Children and Family Services
11.2020 - 10.2022
Human Services Caseworker
State of Illinois-Department of Human Services
12.2013 - 11.2020
Master of Science - Child Development
Erikson Institute
Bachelor of Arts - Human Development And Family Services
Purdue University
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