- Spending time with family and friends
- Hiking
- Snowboarding
- Stand-up Paddleboarding
- Fashion
Jasmine Murray
Lodi,CA
Summary
Dynamic professional with a proven track record at Jessie's Grove Winery, excelling in guest service and complaint resolution. Skilled in reservation management and effective multitasking, I foster strong relationships with clients, ensuring a welcoming atmosphere and promoting loyalty. Reliable and detail-oriented, I thrive in high-volume dining environments.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
1
1
year of professional experience
Work History
Head Hostess
Jessie's Grove Winery
04.2024 - Current
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Participated in regular staff meetings to discuss operational improvements, share customer feedback, or address any challenges faced by the team.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- handled the phone; took reservations and answered customers questions
- Cross-trained to handle different restaurant roles, including hosting, bussing, and dishwashing.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Reset and cleaned tables quickly to prepare for new customers.
- Trained new staff in hosting, bussing, and dishwashing.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, bussing tables, and doing dishes.
Caregiver
Victor
11.2024 - 04.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house and managed laundry
- Assisted with meal preparation, and medication reminders.
- Built strong relationships with client to deliver emotional support and companionship.
Education
High School Diploma -
Liberty High School
Lodi, CA05-2024
Skills
- Guest service
- Greeting and seating
- Reservation management
- Phone etiquette
- teamplayer
- Detail-oriented
- Effective multitasking
- Table bussing
- High volume dining
- Guest complaint resolution
- Reliable and trustworthy
Interests
Timeline
Caregiver
Victor
11.2024 - 04.2025
Head Hostess
Jessie's Grove Winery
04.2024 - Current
High School Diploma -
Liberty High School
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