Jasmine Nelson

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Collected and documented patient medical information such as blood pressure and weight.

to assist member with getting authorizations , failing appeals and going over health plans coverage and benefits.

customer services ; going over health plan information