Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jasmine Nelson

Summary

Versatile Property Manager with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Multi Site Community Director

Hilltop Residential
02.2023 - Current
  • Negotiated contracts with vendors, securing quality services at competitive prices.
  • Resolved resident conflicts in a fair and timely manner, promoting a harmonious living environment across all sites.
  • Reviewed monthly financial statements to identify areas for improvement or growth opportunities within the portfolio of managed properties.
  • Managed budgets, financial reports, and rent collection for multiple properties, ensuring fiscal responsibility with an NOI month over month of at least +10%.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.

Property Manager

Quintus Corporation
01.2021 - 02.2023
  • Handled resident complaints and expedited maintenance requests.
  • Facilitated tenant paperwork processing and verification.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Kept records of correspondence with residents and tenants.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Conducted tours of vacancies with prospective tenants.

Assistant Property Manager

Peak Campus
09.2014 - 12.2020
  • Grounds and Facility Inspection.
  • Financial Reporting.
  • Staff Coordination.
  • Realpage (OneSite) Knowledge.

Education

Bachelor of Science - Mathematics

University of Georgia
Athens, GA
05.2018

Skills

  • Fair Housing Mandates
  • Knowledge of Leasing and Market Conditions
  • New Construction (Lease-Ups)
  • Budget Preparation
  • Maintenance Oversight
  • Grounds and Facility Inspection
  • Financial Reporting
  • Staff Coordination
  • Realpage (OneSite) Knowledge
  • Knock CRM

Accomplishments

  • Property of the Year (2022)
  • Property of the Year (2024)
  • Mentorship Award (2024)
  • Unity Award (2023)

Certification

  • Property of the Year (2022)
  • Property of the Year (2024)
  • Mentorship Award (2024)
  • Unity Award (2023)

Timeline

Multi Site Community Director

Hilltop Residential
02.2023 - Current

Property Manager

Quintus Corporation
01.2021 - 02.2023

Assistant Property Manager

Peak Campus
09.2014 - 12.2020

Bachelor of Science - Mathematics

University of Georgia

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