Jasmine Perez
10249 Bellwood Avenue, New Port Richey Florida,FL
Summary
Enthusiastic and dedicated clinical medical assistant student with a strong foundation in patient care, medical terminology, and administrative support. Trained and Educated in assisting with physical, pediatric, and eye exams, as well as taking medical histories, vital signs, and performing EKGs. Experienced in maintaining medical records, scheduling appointments, and supporting billing and insurance processes. Knowledgeable in anatomy and physiology, infection control, nutrition, medical ethics, cardiology, and minor in-office procedures. Proficient in Microsoft Office Suite and known for delivering excellent customer service with a warm, professional approach that fosters strong patient relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowes Home Improvment
Brandon, FL
11.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience. Supported knowledge of store inventory and promotions to improve customer interactions. Helped maintain organized product displays to facilitate sales. Participated in training new associates on company policies and customer service best practices.
Formatting and Proofing Specialist and trainer
BrailleWorks
Seffner, FL
06.2024 - Current
- Achieved accurate conversion of HIPAA-critical files into audio transcriptions, enhancing accessibility. Identified and rectified discrepancies in document text transcriptions and MP3 formats, improving overall quality. Elevated content quality through meticulous examination processes. Fostered teamwork to streamline processing operations. Promoted to trainer, enhancing team capabilities through effective onboarding.
Scheduling Coordinator
Orthopedic Medical Group
Fish hawk, FL
11.2023 - 06.2024
- Achieved streamlined appointment scheduling through proficient use of eCW software, enhancing operational efficiency. Delivered thorough assistance to patients on medical inquiries, fostering informed decision-making. Validated insurance and referrals, facilitating patient access to necessary services. Maintained accurate patient records and executed data entry tasks with precision. Advanced patient follow-up initiatives and reminder systems, improving patient engagement.
Team Associate
Walmart
Brandon, FL
10.2022 - 11.2023
- Achieved high customer satisfaction through effective transaction management. Enabled swift product discovery for shoppers. Delivered accurate processing of diverse customer orders. Drove sales growth by implementing impactful promotional displays.
Customer Service Representative
Ross Dress For Less
Valrico, FL
04.2022 - 10.2022
- Directed resolution of customer complaints with empathy and professionalism. Offered informed product recommendations leveraging extensive knowledge. Oversaw management of high-stress situations while maintaining professionalism and composure.
Skills
- Patient Care Assistance (trained and educated in vital signs, EKGs, phlebotomy, and specimen collection/processing)
- Patient Scheduling, Care Coordination & Relationship Building
- Customer Service Excellence & Compassionate Patient Interaction
- HIPAA Compliance & Confidentiality
- Clinical and Administrative Documentation
- Electronic Medical Records (EMR) / Electronic Health Records (EHR)
- Medical Billing, Coding & Insurance Verification
- Medical Office Administration & Appointment Setting
- Healthcare Software & Technology Proficiency
- Microsoft Office Suite & Data Entry Accuracy
- Knowledge of Medical Terminology, Anatomy, and Physiology
- Patient-Focused Care & Professionalism in Clinical Settings
- Infection Control, Ethics, and Compliance Awareness
- Trained in Basic Life Support Procedures
- Reliable Team Player with Strong Communication Skills
- Complex Problem-Solving & Critical Thinking
- Detail-Oriented and Highly Organized in Fast-Paced Environments
Certification
- CCMA Certification | September 2025 | NHA
- BLS certification | To obtain in November 2025
- Microsoft Office Suites Certified (Powerpoint, Word, Excel) 2019
Timeline
Sales Associate
Lowes Home Improvment
11.2024 - Current
Formatting and Proofing Specialist and trainer
BrailleWorks
06.2024 - Current
Scheduling Coordinator
Orthopedic Medical Group
11.2023 - 06.2024
Team Associate
Walmart
10.2022 - 11.2023
Customer Service Representative
Ross Dress For Less
04.2022 - 10.2022