Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Work History
Sales Associate
1 Year 1 Month
Hollister | 07.2025 - Current
Assisted customers in selecting products, enhancing overall shopping experience.
Collaborated with team members to achieve sales targets and improve store performance.
Maintained knowledge of current promotions, ensuring accurate information delivery to customers.
Engaged with customers to build rapport and loyalty.
Server
1 Year 1 Month
Knockout Sports Bar | 01.2024 - 02.2025
Worked flexible schedules and extra shifts to meet business needs, performed cash and card transactions to complete customer purchases.
Trained new servers on menu knowledge and customer service protocols.
Managed multiple tables efficiently, maintaining high service standards during peak hours.
Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
Waitress
1 Year 2 Months
OCHA FTW Thai Cuisine | 11.2019 - 01.2021
Provided exceptional customer service in fast-paced dining environment.
Managed guest inquiries and resolved complaints to maintain satisfaction levels.
Assisted in inventory management by monitoring stock levels and reporting shortages.
Accurately processed orders using point-of-sale systems to enhance efficiency.