Jasmine Rhine
Wilmington,DE
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
15
15
years of professional experience
Work History
Sales Manager/Event Coordinator
VehJay Media llc
10.2016 - Current
- Coordinate schedule of sales team, filing important documents and communicating relevant information using Microsoft excel and access
- Use of QuickBooks software to view adequacy of sales, and related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Gain more clients and sponsorship through digital and affiliate marketing
- Monitor the teams progress, identify shortcomings and propose improvements.
Contact Center Representative
AmeriHealth Caritas
02.2014 - 12.2020
- Answer inbound calls, place Perform RX pharmacy orders, and provide friendly customer service
- Work directly with recipients through CRM software to navigate healthcare systems
- Work with state agencies to expand our offerings to communities nationwide
- Use proper phone etiquette and data collection to build a infrastructure to shape our recipients healthcare understanding of included benefits
- Follow HIPAA guidelines to protect participants personal information while still making sure their needs are met
- Provide solutions to participants while maintaining compliance and service objectives.
Manager
Be Healthy
07.2009 - 09.2013
- Complete and process check request invoices and Follow up on invoice payments
- Conduct monthly inventory of office supplies, maintained a list of current inventory to ensure adequate stock at all times
- Observed workers in performance of duties and gave remedial training to correct worker deficiencies to guarantee courteous service to patrons
- Use integrated marketing to advertise to individuals more closely interested in holistic health.
Education
High School Diploma -
Piedmont High School
Anniston, AL05.2007
Skills
- Data Collection
- Email Marketing
- Zendesk
- Customer support
- Customer relationship management
- VoIP
- Google Suite
- Analytics
- Desktop administration
- Contracts
- HR sourcing
- Recruiting
- Relationship Building
- Sales team training
- Staff Management
- Verbal and written communication
- Sales Presentations
- Client Relationship Management
- Direct Sales
- New Business Development
- Persuasive Negotiations
- KPI Tracking
Timeline
Sales Manager/Event Coordinator
VehJay Media llc
10.2016 - Current
Contact Center Representative
AmeriHealth Caritas
02.2014 - 12.2020
Manager
Be Healthy
07.2009 - 09.2013
High School Diploma -
Piedmont High School