Tracy Anderson
Avon,IN
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
23
23
years of professional experience
Work History
Sales Manager/Event Coordinator
Neidhammer Events
Indianapolis , IN
01.2023 - Current
- Formulated competitive pricing strategies to increase profitability.
- Developed and implemented event plans including budgeting, scheduling, site selection, vendor contracts, and logistics.
- Coordinated with vendors to provide services such as catering, audio and visual equipment, décor, and entertainment.
Event Manager
Beats Per Minute
Avon, IN
02.2002 - Current
- Acted as a liaison between clients and vendors throughout the event.
- Managed communication for event inquiry responses.
- Spearheaded planning, organization, and execution of corporate events, ensuring seamless operations from start to finish.
General Store Manager
Ashley Furniture Homestore
Greenwood , Indiana
06.2013 - 12.2023
- Conducted regular sales meetings with team members to review performance and set targets.
- Analyzed sales data to identify trends, areas of improvement, and opportunities for growth.
- Trained new employees on product knowledge, customer service techniques, and company policies.
- Created weekly reports tracking progress against goals and objectives.
- Managed inventory control processes including ordering, receiving, stocking, pricing.
- Discussed financing options, pricing and current promotional offers.
Sales Manager
Holiday Inn Express
Auburn , IN
02.2006 - 04.2013
- Supervised and coordinated daily shift activities of hotel staff, including assigning tasks to team members.
- Monitored guest satisfaction levels and took corrective action when necessary to resolve any customer service issues.
- Conducted regular inspections of public areas, guest rooms and back-of-house areas for cleanliness and maintenance needs.
- Assisted guests with check-in and check-out procedures as needed.
- Provided training and guidance to new employees on proper job duties and responsibilities.
Education
Bachelor of Arts - Deaf Studies
Vincennes University
Vincennes, IN05-2025
Skills
- Performance management
- Sales forecasting
- Sales contract management
- Wedding trends proficiency
- KPI analysis
- Goals and performance
- VIP services
- Guest experiences
- Office and staff streamlining
- Guest relations management
- Hospitality
- Guest complaint resolution
Affiliations
- Blue star of Indiana
- Bowling
- co-ed softball
Accomplishments
- I was the first female to run the highest-grossing Ashley furniture store
- I was a million-dollar writer in the first 9 months that I was a salesperson at Ashley Furniture.
- I won the Difference Maker Award 2 years in a row for work in the community
- I took Neidhammer events from half a million in revenue to a projected 2.1 million in under 2 years
Timeline
Sales Manager/Event Coordinator
Neidhammer Events
01.2023 - Current
General Store Manager
Ashley Furniture Homestore
06.2013 - 12.2023
Sales Manager
Holiday Inn Express
02.2006 - 04.2013
Event Manager
Beats Per Minute
02.2002 - Current
Bachelor of Arts - Deaf Studies
Vincennes University
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