Jasmine Rivera
Chicago,IL
Summary
To be placed in a good working environment with the possibility to grow within the company
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Patient Service Representative
Young Family Healthcare Center
Chicago, IL
06.2004 - 11.2008
- Responsible for all administrative office duties
- Schedule appointments/surgeries and verification of patient medical insurance
- Responsible for general office duties including answering all incoming calls, respond to incoming and outgoing faxes, respond to emails, handle cash payments
- Responsible for maintaining all patient medical records, prescriptions, and maintaining patient confidentiality
- Responsible for maintaining all supplies and inventory current
- Summit and request medical referrals as needed
- Assist with translation to bilingual patients English & Spanish
Medical Assistant / File Clerk
Lakeshore Urology
Chicago, IL
10.2008 - 10.2012
- Responsible for scheduling patient appointments, and surgeries
- Assisted physician with medical procedures
- Responsible for recording all vitals, lab work, and collection of specimens
- Responsible for general office duties including front desk, answering phones, assisting patients with their needs
- Filing medical records
Medical Assistant
Land Medical Assiocates
Chicago, IL
05.2008 - 10.2015
- Responsible for maintain all examination rooms and all medical equipment
- Reviewed and maintained patient files
- Prepared patient for examination by obtaining vitals and collecting medical history from
- Assisted with exams, specimen and lab procedures
- Greeted and escorted patients to examination rooms
- Performed other duties as assigned by Physician
Medical Assistant
Norwegian American Hospital
Chicago, IL
09.2016 - 08.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
Certified Medical Assistant
Thorek Memorial Hospital
Chicago, IL
11.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Medical Assistant Diploma -
Olympia College
Skokie, Il05.2004
High School Diploma - General Studies
Carl Schurz High School
Chicago, IL06.2002
Skills
- Patient Scheduling
- Specimens collection and processing
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Healthcare procedures
- Immunization Administration
- Procedure Assistance
- Medical Procedures
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Professional Working
Timeline
Certified Medical Assistant
Thorek Memorial Hospital
11.2020 - Current
Medical Assistant
Norwegian American Hospital
09.2016 - 08.2020
Medical Assistant / File Clerk
Lakeshore Urology
10.2008 - 10.2012
Medical Assistant
Land Medical Assiocates
05.2008 - 10.2015
Medical Assistant/ Patient Service Representative
Young Family Healthcare Center
06.2004 - 11.2008
Medical Assistant Diploma -
Olympia College
High School Diploma - General Studies
Carl Schurz High School