Jasmine SaintLouis

• Led daily operations, ensuring optimal team performance and customer satisfaction.
• Developed training programs for new staff, enhancing onboarding efficiency and employee retention.
• Implemented inventory management systems, reducing waste and improving stock accuracy.
• Analyzed sales data to identify trends, optimizing product offerings and promotions.

• Fostered partnerships with general contractors, service providers, and food hall vendors.
• Managed operational onboarding, staff training, facility management, marketing events, and vendor transitions
• Following DOH regulations, ensuring food hall and food vendors are complying with DOH.
• Oversee policy and procedure compliance, conduct weekly meetings and pre shift meetings.
• Ensure all promotions are being marketed appropriately.
• Performed cost analysis for various projects to determine budget requirements.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Analyzed, monitored, and maintained inventory including but not limited to: smallwares, paper goods, chemicals, food and beverages.

• Oversee daily operational functions within the facility. Schedules, plans and organizes work and communicates goals. Ensures staff compliance of standards and procedures, identifies opportunities for improvement and resolves issues.
• Achieve financial objectives by developing and monitoring the performance of financial operational plans and budgets. Control labor and expenses in all areas of operations. Analyze P&L statements regularly and implemented actionable strategies to optimize revenue and minimize expenses. Handling payroll.
• Interview, train and support cafe management and cafe staff.
• Maintain inventory, receive deliveries and place orders with multiple different providers.
• Conduct planning sessions and performance reviews with direct reports and disciplines when necessary.

● Ensure smooth day to day operations of designated stores. Foster and promote a strong work culture and uphold brand service standards.

● Lead staff development and succession planning.

● Responsible for store hiring, including interviewing, teaching, training and disciplinary actions.

● Handle payroll and scheduling.

● Track sales against budget, execute strategies for increasing sales, while maintaining constant communication with the team.

● Meet financial goals such as: revenue, labor cost, waste. Control profits and loss.

● Monitor all business costs such as food, paper goods, labor cost, facilities & maintenance control.

● Manage inventory and ordering procedures to ensure we do not over order products or sell out.

● Monitor daily products to ensure we are serving the best quality products.

● Ensure storefront, FOH and BOH is appealing to guests.

● Ensure proper cleaning standards are being followed to comply with department of health requirements.

● Connect with customers on their experiences through yelp, google, etc