Jasmine Shreve
Las Vegas
Summary
Dynamic professional with a proven track record at the National Technical Institute, excelling in student recruitment and retention. Leveraging strong leadership and interpersonal skills, I streamlined admissions processes and mentored new representatives, enhancing team collaboration and efficiency. Committed to delivering exceptional support and guidance, I foster positive relationships with prospective students and families.
Overview
9
9
years of professional experience
Work History
Senior Admissions Representative
National Technical Institute
04.2021 - 08.2025
- Scheduled campus visits and conducted facility tours for prospective students.
- Streamlined application procedures, enhancing efficiency in admissions for students and staff.
- Collaborated with departments to facilitate transitions for incoming students, boosting retention rates.
- Delivered comprehensive financial aid information, aiding families in making informed educational investments.
- Mentored new Admissions Representatives, sharing best practices and guiding effective recruiting strategies.
Email and Chat Specialist
Barclays
07.2016 - 04.2021
- Collaborated with relevant departments to resolve escalated cases promptly.
- Demonstrated empathy and understanding in chat conversations to build rapport with customers.
- Handled sensitive situations confidentially while showcasing emotional intelligence during chats.
- Guided customers through company website and online platforms by providing clear chat support instructions.
Education
Cosmetology
Nu Wave School of Hair Design
Waukegan, IL06.1993
Skills
- Leadership qualities
- Interpersonal skills
- Student recruitment and advising
- Sales expertise
- Team collaboration
- Time management
- Communication skills
- Organizational abilities
Timeline
Senior Admissions Representative
National Technical Institute
04.2021 - 08.2025
Email and Chat Specialist
Barclays
07.2016 - 04.2021
Cosmetology
Nu Wave School of Hair Design
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