Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jasmine Sierra

Hilbert,WI

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Alta Resources
Neenah, WI
08.2021 - Current
  • Answered customer inquiries via phone, email, and chat.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Maintained a high level of professionalism when dealing with difficult customers.

Assistant Manager

Family Dollar
Seymour, WI
06.2019 - 08.2021
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Menasha High School
Menasha, WI
05-2019

Skills

  • Complaint resolution
  • Multi-Task Management
  • Effective communication abilities
  • Team Collaboration
  • Honest and Dependable
  • Cash Handling

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Customer Service Representative

Alta Resources
08.2021 - Current

Assistant Manager

Family Dollar
06.2019 - 08.2021

High School Diploma -

Menasha High School
Jasmine Sierra