Jasmine Sims
Newnan,GA
Summary
Hardworking Customer Service Professional experienced in delivering positive and memorable experiences for customers. Demonstrated strong multitasking and time management skills while effectively handling challenging work and fostering customer relationships. Leveraged technical abilities and exceptional communication skills to excel in data entry and money handling.
Overview
1
1
Language
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Warehouse Associate
Amazon
Union City, Georgia
11.2023 - 01.2026
- Loaded and unloaded shipments using pallet jacks.
- Sorted and organized inventory for efficient retrieval and storage.
- Maintained cleanliness and safety standards in the warehouse environment.
Trainer
Amazon
Union City, Georgia
03.2022 - 07.2023
- Developed training materials for new employees at a leading e-commerce company.
- Conducted onboarding sessions to familiarize staff with operational procedures.
- Facilitated workshops on safety standards and best practices within the warehouse.
- Collaborated with management to identify training needs and gaps in knowledge.
Retail Sales Associate
White House Black Market
Peachtree City, Georgia
09.2021 - 03.2022
- Greeted customers upon entering the store and provided assistance.
- Provided product knowledge to help customers make informed decisions.
- Completed transactions in an efficient manner while providing excellent customer service.
- Collaborated with team members to enhance customer experience.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Health Care Student
N/A
Fayetteville, Georgia
08.2016 - 05.2018
- Conducted research to enhance academic projects and presentations for peers, fostering collaborative learning.
- Managed time effectively to balance academic, extracurricular, and personal responsibilities.
- Participated in classroom discussions to share insights and perspectives with classmates., demonstrating critical thinking skills.
- Completed coursework in a broad range of subjects, developing a well-rounded education.
- Completed assigned readings and homework, enhancing understanding of subject matter.
- Participated actively in group projects, facilitating effective teamwork and contributing to project success.
Education
CPB - Medical Billing
Coursera
08.2026 - 09.2026
Fayette County High School
Fayetteville, GeorgiaSome College (No Degree) - Nursing
Gordon State College
Barnesville, GA 08.2018 - 02.2019
Skills
- Customer service
- Effective communication
- Conflict resolution
- Problem solving
- Time management
- Adaptability
- Critical thinking
- Empathy and patience
- Medical terminology knowledge
Languages
English
Native/ Bilingual
Affiliations
- Baking
- Gardening
- Dancing
Timeline
CPB - Medical Billing
Coursera
08.2026 - 09.2026
Warehouse Associate
Amazon
11.2023 - 01.2026
Trainer
Amazon
03.2022 - 07.2023
Retail Sales Associate
White House Black Market
09.2021 - 03.2022
Some College (No Degree) - Nursing
Gordon State College
08.2018 - 02.2019
Health Care Student
N/A
08.2016 - 05.2018
Fayette County High School