Jasmine Singleton
Los Angeles,CA
Summary
As a dedicated and results-driven professional, I bring a unique blend of skills and experiences that make me an ideal candidate. I have consistently demonstrated my ability to exceed expectations and drive success in every role I have undertaken.
Overview
5
5
years of professional experience
Work History
Case Management Manager
Path
02.2024 - 07.2024
- Coordinate with other shelter staff and community partners to provide comprehensive support.
- Assist clients in developing life skills such as budgeting, job searching, and time management.
- Ensure compliance with shelter policies and procedures.
- Participate in staff meetings, training sessions, and professional development opportunities.
- Provide emotional support and encouragement to clients.
- Help clients transition to permanent housing and achieve self-sufficiency.
- Developed and implemented policies and procedures that not only met but exceeded regulatory requirements, resulting in high levels of client satisfaction and positive audit outcomes.
- Develop and implement individualized case plans with short-term and long-term goals.
- Provide crisis intervention and support to clients.
- Connect clients with resources such as housing, employment, healthcare, and social services.
Home Health Caregiver
Tender Hearts Home Care Services
02.2023 - 09.2023
- Assist clients with personal care tasks, such as bathing, dressing, grooming, and toileting.
- Prepare and serve meals according to dietary needs and preferences.
- Provide mobility assistance, including help with walking, transferring, and positioning.
- Perform light housekeeping duties, such as cleaning, laundry, and organizing.
- Offer companionship and engage clients in activities to promote mental and emotional well-being.
- Monitor and report changes in clients' health, behavior, or needs to family members and healthcare professionals.
- Assist with transportation to medical appointments, errands, and social activities.
- Provide respite care for family members, giving them a break from caregiving duties.
- Ensure a safe living environment by identifying and addressing potential hazards.
- Help clients with exercises and physical therapy routines as prescribed.
- Respond to emergencies and provide first aid or CPR if necessary.
Receptionist Manager
Jesus Bravo Painting
01.2019 - 10.2022
- Answer and direct incoming phone calls in a professional and courteous manner.
- Schedule appointments for paint estimates and consultations.
- Manage the company calendar and coordinate with painting teams to ensure timely service.
- Process and handle payments, including cash, checks, and credit card transactions.
- Maintain accurate records of client information, appointments, and payment transactions.
- Respond to customer inquiries and provide information about services offered.
- Assist with administrative tasks such as filing, data entry, and document preparation.
- Communicate with clients to confirm appointments and provide reminders.
- Coordinate follow-up appointments and post-service evaluations.
- Maintain a clean and organized reception area.
- Support the office team with various clerical duties and special projects.
Education
Certificate - Emergency Medical Technician (EMT)
University of California Los Angeles (UCLA)
Los Angeles, CA 9009509.2023
Course - Medicine Center For Prehospital Care
Bakersfield College
Bakersfield, CA01.2022
High School Diploma -
Mira Monte High School
Bakersfield, CA06.2021
Skills
- Bilingual
- Communication
- Time Management
- Team Collaboration
- Adaptability
- Critical Thinking
- Conflict Resolution
- Attention to Detail
- Customer Service
- Decision-Making
- Networking
- Creativity
Languages
Spanish
Native or Bilingual
Timeline
Case Management Manager
Path
02.2024 - 07.2024
Home Health Caregiver
Tender Hearts Home Care Services
02.2023 - 09.2023
Receptionist Manager
Jesus Bravo Painting
01.2019 - 10.2022
Certificate - Emergency Medical Technician (EMT)
University of California Los Angeles (UCLA)
Course - Medicine Center For Prehospital Care
Bakersfield College
High School Diploma -
Mira Monte High School