Jasmine Solano
Long Beach,CA
Summary
Experienced with coordinating recreational activities and supporting community programs. Utilizes strong organizational skills and understanding of participant needs to create enjoyable and safe environments. Track record of effective communication and teamwork, enhancing overall program success and participant satisfaction.
Overview
8
8
years of professional experience
Work History
Recreation Aide Sub
LBUSD GRANT ELEMENTRY SCHOOL
01.2023 - Current
- Supervising Children TK-5th grade and helping in office Assisting the public.
- AS NEEDED
- Assisted students with daily activities, fostering a supportive learning environment.
- Monitored student behavior, promoting positive interactions and conflict resolution strategies.
Clerk / MED SURGE UNIT
HARBOR UCLA MEDICAL CENTER
12.2024 - 04.2025
- Daily assignment assisted with Admissions & Discharges
- Follow up Appointments
- Printed labs
- Called codes EX; RRT CODE BLUE CODE GOLD
- Board organization for patient census and safety
- Answered all Patient call lights and ref back to RN
- In contact with RN re; dietary ordering, scheduling transportation for patient.
- Followed protocols for expired patient.
- 2025 COUNTY OF LOS ANGELES
Clerk / Human Resources
THE PORT OF LONG BEACH
05.2023 - 12.2024
- Assisted with all mailroom duties in hr
- Delivered mail and packages throughout the entire port of long beach.
Clerk / RECEPTIONIST
WELBE HEALTH
02.2022 - 05.2023
- Medical Receptionist for a senior medical clinic
- Answered phones
- Medical billing
- Checked in & Checked out Patient’s.
- Updated Patient Information
- Referenced patient reports to different areas in the clinic
- Updated clinical staff for upcoming treatment and assessments.
- Communicated with PCA about schedule of patient.
- Monitored Transportation Pick up and drop off
OptumRx HEALTH SOLUTIONS
03.2020 - 12.2022
- Patient care was my number one priority in this role.
- Patients would call in to discuss changes to there medical plan
- Insurance co pays, insurance coverage gaps & what RX medicines were / were not approved under there plan / covered.
- I would also submit appeals to the appeal department and help patients get transferred to a social worker.
Customer Service Representative
OPTUM RX
01.2020 - 02.2022
- Customer Service Representative
- Accessed Patient Portal to Schedule Appointments with Doctor / Specialists
- Answered incoming calls
- Communicated through email and website addressing concerns with patient care.
- Transferred patients to Nurse Que when patients triage was high risk
- Administrative Assistant
Patient Care Coordinator
UNITED HEALTH GROUP
03.2018 - 01.2020
- Coordinating patients approval and denial letters Printed patients letters from united health-group and checked for errors regarding patient health information status and address
- Updated patient’s information
- Printed and mailed patient reports, letters , and appeal acceptance/ denials by mail
- Printed letters
- Placed letters in envelope
- Double checked personal information prior to sealing
- Sealed
- And pushed them to the front office to be mailed by 3pm daily.
Education
Some College - Nursing, Ultrasound
Long Beach City College
CaliforniaSkills
- Medical Receptionist
- Insurance Verification
- Medical Terminology
- Hospital experience
- Front desk
- Supervising experience
- Epic Systems
- Medical Scheduling
- Medical Office Experience
- Hospital Experience
- Computer Skills
- Patient Care
- EMR Systems
- Medical Records
- Office Administration
- Clerical Experience
- Customer Service Representative
- Medical terminology
- Clerical experience
Languages
Spanish
Timeline
Clerk / MED SURGE UNIT
HARBOR UCLA MEDICAL CENTER
12.2024 - 04.2025
Clerk / Human Resources
THE PORT OF LONG BEACH
05.2023 - 12.2024
Recreation Aide Sub
LBUSD GRANT ELEMENTRY SCHOOL
01.2023 - Current
Clerk / RECEPTIONIST
WELBE HEALTH
02.2022 - 05.2023
OptumRx HEALTH SOLUTIONS
03.2020 - 12.2022
Customer Service Representative
OPTUM RX
01.2020 - 02.2022
Patient Care Coordinator
UNITED HEALTH GROUP
03.2018 - 01.2020
Some College - Nursing, Ultrasound
Long Beach City College