Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Aquatics Supervisor
Lifetime
08.2023 - 12.2023
Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.
Effectively communicated expectations and policies to team members through regular meetings and ongoing coaching sessions.
Ensured proper use of equipment by creating detailed guidelines for storage, setup, cleaning procedures, as well as rental agreements where applicable.
Contributed to overall facility cleanliness by implementing efficient pool deck maintenance routines during both open swim periods and scheduled downtime between sessions.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Aquatics Instructor
Lifetime
08.2023 - 12.2023
Enhanced swimmer skills by providing personalized coaching and implementing tailored lesson plans.
Increased student confidence in water safety through effective teaching of essential techniques.
Collaborated with fellow instructors to develop comprehensive aquatic programs for various age groups.
Demonstrated proper swimming techniques, emphasizing body positioning and stroke mechanics for optimal results.
Evaluated student progress regularly, adjusting teaching methods as needed to ensure continuous improvement.
Maintained accurate records of student attendance, progress, and achievements for reporting purposes.
Boba Barista
Ding Tea
05.2023 - 09.2023
Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
Streamlined drink preparation processes for increased efficiency and reduced wait times.
Maintained a clean and organized workspace, adhering to strict health and safety standards.
Balanced cash register accurately at shift''s end, demonstrating responsibility and trustworthiness.
Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
Water Safety Instructor
Cumming Aquatic Center
04.2021 - 08.2022
Enhanced swimmer safety by providing thorough instruction on water rescue techniques and first aid procedures.
Improved student swimming abilities through the development of personalized lesson plans tailored to individual needs.
Provided support to parents and caregivers, addressing their concerns regarding child safety during aquatic activities.
Organized special events like pool parties and water games, promoting community involvement in aquatic programs.
Mentored and trained new swim instructors on best practices.
Provided feedback, guidance and support to students on participation and performance.
Lifeguard
Cumming Aquatic Center
09.2020 - 08.2023
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Prevented accidents through regular equipment inspections and maintenance.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Pre-Law
Georgia State University
Atlanta, GA
Bachelor of Science - Fashion Merchandising
University of Georgia
Athens, GA
12.2025
High School Diploma -
Lambert High School
Suwanee, GA
05.2021
Skills
Communication: Excellent verbal and written communication that is open to feedback
Organization Skills: Will efficiently manage time, prioritize, and organize tasks and space to increase productivity
Data Inputting: Regularly inputting and tracking member's information such as name, payments, address, and classes
Leadership: Guided team members to follow protocols based on our facilities policies as well as trained new employees