Hi, I’m
Jasmine Taylor
Summary
Friendly and communicative, with natural aptitude for customer service and problem-solving. Familiar with essential customer service principles and proficient in handling inquiries and resolving issues efficiently. Committed to creating positive client experiences and fostering long-term customer relationships.
Overview
9
years of professional experience
Work History
Mellow Mushroom Pizza Bakers
Food Service Worker
06.2024 - Current
Job overview
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Set up and broke down food service lines quickly to maintain service flow.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Developed and maintained positive relationships with customers to enhance service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Friends Dawson Grille
Food Server
01.2023 - 06.2024
Job overview
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Mellow Mushroom Pizza Bakers
Food Server
09.2021 - 01.2023
Job overview
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Lazy Dog Restaurant & Bar
Food Server
06.2021 - 09.2021
Job overview
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Petsuitesinc
Pet Hotel Associate
06.2020 - 04.2021
Job overview
- Assisted in training new staff members on company policies, safety protocols, and animal handling techniques for consistent service delivery.
- Enhanced customer satisfaction by providing exceptional care and attention to pets during their stay at the hotel.
- Prevented accidents or injuries by promptly identifying potential hazards within the facility and taking corrective action as needed.
- Assisted with the design and implementation of special events like holiday parties or themed playdates for pets, boosting client engagement and satisfaction.
- Increased revenue through upselling additional amenities like spa treatments or premium accommodations upon check-in based on individual client needs.
- Elevated overall guest experience by offering personalized playtime sessions catered to each pet''s preferences and energy levels.
- Provided specialized care for pets with specific dietary or medical needs, ensuring adherence to owner-provided instructions.
- Maintained a clean, safe, and organized environment for pets by performing routine cleaning tasks and addressing any issues promptly.
- Served as a reliable point of contact for both new and returning clients, representing the company professionally while ensuring their needs were met promptly and effectively.
Urban Outfitters, Inc.
Sales Associate; Manager in Training
10.2018 - 06.2020
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Improved employee retention rates by implementing effective hiring practices, ongoing coaching, and recognition programs.
Windsor Fashions
Sales Associate
04.2018 - 11.2018
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Petlodge Pet Resort
Pet Hotel Associate
09.2016 - 12.2017
Job overview
- Prevented accidents or injuries by promptly identifying potential hazards within the facility and taking corrective action as needed.
- Provided specialized care for pets with specific dietary or medical needs, ensuring adherence to owner-provided instructions.
- Maintained a clean, safe, and organized environment for pets by performing routine cleaning tasks and addressing any issues promptly.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Educated visitors and staff on proper animal care and handling.
Education
Cambridge High SchoolMilton, GA
High School Diploma
05-2017
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
- Cleaning and sanitation
- Attention to detail
- Strong communication skills
- Working quickly
- Flexible schedule
- Interpersonal skills
- Basic mathematics
- Productivity and efficiency
Timeline
Food Service Worker
Mellow Mushroom Pizza Bakers
06.2024 - Current
Food Server
Friends Dawson Grille
01.2023 - 06.2024
Food Server
Mellow Mushroom Pizza Bakers
09.2021 - 01.2023
Food Server
Lazy Dog Restaurant & Bar
06.2021 - 09.2021
Pet Hotel Associate
Petsuitesinc
06.2020 - 04.2021
Sales Associate; Manager in Training
Urban Outfitters, Inc.
10.2018 - 06.2020
Sales Associate
Windsor Fashions
04.2018 - 11.2018
Pet Hotel Associate
Petlodge Pet Resort
09.2016 - 12.2017
Cambridge High School
High School Diploma
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