Jasmine Wilkes
Greenfield,TN
Summary
This is an employee who's hardworking and dependable and has experience operating cash registers, stocking items, and delivering excellent customer service. Extremely well-organized, proactive, and punctual. Works effectively in group settings. Employee that is highly driven and eager to take on new tasks. A strong work ethic, adaptability, and great interpersonal skills are required. Capable of working well unattended and swiftly picking up new abilities. Organized and driven, keen to put time management and organizing talents to use in a variety of settings. Seeking entry-level possibilities to broaden my skills while assisting the company's growth.
Overview
3
3
years of professional experience
Work History
2nd Assistant Manager
Casey's Gas Station
Greenfield, TN
03.2022 - 10.2024
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Learned roles of other departments to provide coverage and keep store operational.
- Recruited and trained new employees to meet job requirements.
- Coordinated promotional activities such as special sales, contests, and displays.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Implemented quality control measures to uphold company standards.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer complaints in a timely manner.
Factory Worker
Parkers
Greenfield, TN
11.2021 - 01.2022
- Inspected and repaired products to meet project expectations.
- Loaded and unloaded items from machines and conveyors.
- Examined final products for conformance with quality and design standards.
- Operated machinery, managed raw material and logged production data.
- Set up and tended equipment with machine operators to complete runs.
- Attended training sessions to improve machine operation skills.
- Organized project components according to workflow.
Delivery Driver
Takeout2U
Greenfield, TN
05.2021 - 08.2021
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Answered customer questions regarding shipments.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Notified customers of delays to decrease calls to support.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Processed payments by accepting cash, checks and credit card payments.
Education
Some College (No Degree) - Family And Consumer Sciences
The University of Tennessee - Martin
Martin, TN12-2025
Skills
- Cash Handling
- Customer Service
- POS Systems
- Cash Register Operations
- Conflict Resolution
- Creative Thinking
- Active Listening
- Problem-Solving
- Honest and Dependable
- Cooperative Attitude
- Punctual and Reliable
- Good Communication
- Teamwork and Communication
- Incident Reporting
- Customer Relationship Management
- Deadline Driven
- Phone and Email Etiquette
- Verbal and Written Communication
- Attention to Detail
- Problem and Issue Resolution
- Work with Minimal Supervision
- Valid Driver's License
Timeline
2nd Assistant Manager
Casey's Gas Station
03.2022 - 10.2024
Factory Worker
Parkers
11.2021 - 01.2022
Delivery Driver
Takeout2U
05.2021 - 08.2021
Some College (No Degree) - Family And Consumer Sciences
The University of Tennessee - Martin
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