Jasmine Williams
Detroit,MI
Summary
Accomplished Medical Assistant with expertise in patient scheduling and clinical documentation at Covenant Community Care. Enhanced patient care by streamlining appointment processes, reducing wait times by 20%. Proficient in phlebotomy and fostering patient trust through exceptional communication skills. Adept at utilizing electronic health records to improve healthcare delivery and patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Covenant Community Care
05.2022 - 06.2025
- Assisted in patient intake, ensuring accurate collection of medical histories and insurance information.
- Supported healthcare providers during examinations by preparing necessary instruments and maintaining sterile environments.
- Managed appointment scheduling, optimizing clinic workflow and reducing patient wait times.
- Educated patients on medication usage, treatment plans, and preventive care measures to enhance health literacy.
- Conducted routine laboratory tests, ensuring compliance with safety protocols and accurate reporting of results.
- Collaborated with multidisciplinary teams to coordinate patient care and follow-up services effectively.
- Implemented electronic health record updates, improving documentation accuracy and accessibility for staff.
- Streamlined supply inventory processes, reducing waste and ensuring availability of essential medical supplies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Home Health Services
02.2018 - 12.2021
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Medical Assistant -
Phlebotomy Express
Detroit, MINursing
Oakland Community College
Bloomfield Hills, MISkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Clinical documentation
- Direct patient care
- Phlebotomy
- Procedure assistance
- Electronic health records
- CPR
- Immunization administration
- Specimens collection and processing
- Patient flow management
Certification
Basic Life Support (CPR and AED)
American Heart Association
Timeline
Medical Assistant
Covenant Community Care
05.2022 - 06.2025
Medical Assistant
Home Health Services
02.2018 - 12.2021
Medical Assistant -
Phlebotomy Express
Nursing
Oakland Community College